Volunteer & Community Engagement Manager

Akin (formerly Childhaven)•Seattle, WA

2d•$36 - $44•Hybrid

About The Position

The Volunteer & Community Engagement Manager leads the strategy and execution of Akin’s volunteer and in-kind engagement programs. This role mobilizes individuals, community groups, and corporate teams to support families across Washington through meaningful, well-coordinated engagement opportunities. Working within Akin’s ecosystem-of-care approach, this position plays a critical role in building pathways from community participation to deeper connections and philanthropy. This role focuses on engagement execution and program design, partnering closely with local leadership and Fund Development team members to activate relationships, support donor growth, and strengthen community impact. This role builds scalable workflows, deepens community relationships, and drives meaningful engagement that contributes to programmatic impact and long-term philanthropic growth.

Requirements

Knowledge of volunteer management, community engagement, corporate philanthropy, in-kind giving, and nonprofit fundraising principles
Skill in building and maintaining relationships with volunteers, donors, corporate partners, community organizations, and internal stakeholders
Ability to develop and implement volunteer, community engagement, and in-kind giving strategies that support organizational and fundraising goals
Skill in recruiting, training, coordinating, and recognizing volunteers across multiple programs and locations
Ability to manage multiple projects, priorities, partnerships, and events while meeting deadlines and maintaining high-quality service
Skill in data management, reporting, CRM systems, and analyzing engagement metrics to inform strategy and demonstrate impact
Strong written, verbal, presentation, and interpersonal communication skills, including storytelling and donor engagement
Ability to collaborate effectively across departments and build pathways that deepen volunteer and community engagement into philanthropic support
Proficiency with Microsoft Office, CRM databases, and volunteer management platforms
Ability to work independently, exercise sound judgment, maintain confidentiality, and represent Akin professionally within the community.
5+ years of experience in volunteer management, community engagement, or nonprofit program leadership
Experience building or scaling volunteer and/or in-kind giving programs
Demonstrated success managing partnerships, including corporate relationships
Strong project management and organizational skills
Experience with CRM systems (Salesforce preferred)
Excellent collaboration, communication and relationship-building skills
Commitment to equity and culturally responsive practices

Nice To Haves

Experience in human services or family-centered organizations
Background in corporate engagement or fundraising

Responsibilities

Design and lead a comprehensive volunteer and community engagement strategy aligned with Akin’s strategic and fundraising goals
Develop scalable models for individual, group, and corporate engagement
Partner cross-functionally with program, development, and MarCom teams to align opportunities with community needs
Partner with program teams to align volunteer opportunities with real-time family and community needs
Ensure volunteer engagement supports broader organizational goals, including visibility, access, and donor pipeline development
Oversee recruitment, training, scheduling, and management of volunteers across multiple sites and programs
Ensure high-quality, inclusive, and impactful volunteer experiences
Build systems to effectively match volunteer skills to organizational needs
Maintain consistent standards, policies, and practices across all volunteer programs
Work closely with the development team to develop and lead Akin’s in-kind giving strategy, including corporate partnerships and community drives
Identify and prioritize donation needs in close partnership with the Family Resource Manager and program teams
Secure and manage large-scale in-kind contributions
Oversee tracking, valuation, and reporting of in-kind donations
Manage employee giving programs
Lead Double the Donation and matching strategy
Work in close collaboration with the Fund Development team to expand corporate participation
Develop pathways to convert volunteers into donors in partnership with Annual Fund Manager.
Cultivate and manage relationships with corporate partners to expand volunteerism and in-kind support
Design and host corporate engagement opportunities (service days, kit builds, donation drives)
Partner with Development team to grow corporate pipeline and partnership opportunities
Partner with Event & Corporate Partnership Manager to support corporate relationships.
Coordinate with Director of Community Engagement to avoid duplication of outreach.
Oversee volunteer and in-kind data tracking within CRM systems (Virtuous)
Monitor KPIs including volunteer hours, engagement rates, and in-kind value
Generate reports to inform strategy and demonstrate impact
Develop and implement recognition strategies for volunteers and in-kind donors
Partner with MarCom to tell compelling stories of community impact
In close collaboration with the development team, create pathways for volunteers and partners to deepen engagement into donors