Manager-Virtual Sales
About The Position
Responsible for overseeing all aspects of Virtual Sales team operations, ensuring profitability, exceptional customer service, and efficient supervision of staff. This role involves leading a Virtual Sales team to achieve sales, customer satisfaction, and operational goals. The position ensures the team meets sales performance and profitability targets, and maintains high levels of customer satisfaction through coaching and training. It also involves leveraging digital tools for sales processes and ensuring compliance with company policies and regulations. The Manager-Virtual Sales oversees employees responsible for sales, customer experience, and operations, assigning tasks, implementing sales plans, and ensuring adherence to company policies. This role leads the team to maximize sales, customer experience, and operational efficiency, and is responsible for influencing hiring, firing, disciplinary actions, and promotions for subordinates.
Requirements
- 1+ years of related sales, retail, or call center customer facing experience.
Nice To Haves
- Bachelor’s degree (BS/BA) desired.
Responsibilities
- Lead a Virtual Sales team to accomplish sales, customer satisfaction and operational goals.
- Ensure the team meets sales performance, profitability targets and high levels of customer satisfaction through coaching and training of employees.
- Provide ongoing training and professional development to enhance the skills and knowledge of the sales team.
- Leverage digital tools to streamline sales processes, ensuring compliance with company policies and industry regulations.
- Oversees employees responsible for sales, customer experience, and operations.
- Responsible for assigning tasks, implementing sales plans and adherence to company policies.
- Leads the team to maximize sales, customer experience and operational efficiency.
- Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
