Manager Trainee

Tower Loan•Northport, AL
•Onsite

About The Position

Tower Loan’s full-time Manager Development Program prepares Manager Trainees to grow into leadership roles in consumer finance. Over 10–12 months, trainees gain hands-on experience in customer service, sales, financial management, and branch operations while earning competitive pay and performance-based incentives. The role offers a path to management and includes comprehensive training and opportunities to advance within the company. The position is on-site, with a Monday-through-Friday schedule from 8:30 AM to 5:30 PM. Some extended weekday hours may be needed, and the schedule may include Saturday.

Requirements

  • High school diploma or GED.
  • Willingness to relocate upon promotion into management.
  • Valid driver’s license and reliable vehicle.

Nice To Haves

  • Sales, collections, or customer service experience.

Responsibilities

  • Become proficient in customer service, sales, marketing, finance, and operations.
  • Build long-term customer relationships by listening to customer needs and recommending appropriate services.
  • Offer optional products to new and existing customers.
  • Contact customers about payment reminders and arrangements.
  • Assist the Manager in exceeding established office goals.
  • Learn and support management duties, including delegating employee workload and analyzing loan documents.
  • Develop and demonstrate management skills in recruitment, staff development, performance management, and leadership.
  • Perform other duties as assigned.

Benefits

  • Competitive salary and performance-based incentives.
  • Medical, dental, and vision coverage.
  • Employee Assistance Program.
  • Life insurance.
  • Up to 3% 401(k) match.
  • Paid time off: 16 days per year after one full year, with cash back for unused time.
  • Paid holidays.
  • Annual raises and performance bonuses.
  • Monthly incentives and employee referral bonuses.
  • Participation in charitable campaigns.
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