Manager Trainee
About The Position
Under general supervision, the Manager Trainee learns to manage a small driver count and/or non-traditional shifts, including nights and weekends. The position focuses on ensuring the safe and timely movement of freight, assigning loads, providing best-in-class customer service, and learning to ensure compliance with DOT and company regulations. The trainee works with internal and external contacts to support accurate freight planning, routing, monitoring, and delivery. The role includes learning fleet operations, driver and employee management, customer service, operational and financial administration, yard and equipment oversight, safety practices, and freight planning. The trainee may fill in for absent personnel, work on fleet optimization projects, and address operational issues as they arise, including when on call. The expected starting pay is $48,400–$60,500. The position is not eligible for employment-based sponsorship.
Requirements
- High school diploma or GED with up to four years of equivalent education, experience, and training; and/or current enrollment and progress toward a degree program with up to two years of equivalent education, experience, and training; and/or a bachelor's degree.
- Ability to work across multiple shifts, including nights and/or weekends, if needed.
- Willingness to travel to account, customer, and company event locations when applicable.
- Ability to anticipate, recognize, and effectively address existing or potential conflicts at the individual, group, or situation level.
- Ability to accurately analyze situations and make productive decisions using informed judgment.
- Ability to adapt to changing environments.
- Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- Ability to meet or exceed team and driver needs and expectations and provide excellent service directly or indirectly.
- Effective communication skills.
- Ability to recognize, anticipate, and resolve organizational, operational, or process problems.
Nice To Haves
- Bachelor's degree plus one year of equivalent education, experience, and training.
Responsibilities
- Learn to build and maintain professional relationships with drivers and outside carriers to support carrier setup, reduce turnover, and maximize productivity.
- Fill in for absent or unavailable personnel and participate in projects to optimize fleet operations and profitability.
- Learn personnel management, including training and orienting drivers and employees and assisting with internal and third-party customer systems.
- Learn to maximize fleet efficiency and profitability, recommend improvements, measure key performance indicators, and prepare and present customer-specific reports and financial analyses.
- Learn to manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
- Learn administrative duties, including payroll, Net-Revenue budget management, driver counseling, accident reviews, documentation, pay issue resolution, P&L analysis, invoicing, and operational or financial reporting.
- Learn to manage the yard, inspect equipment, replace parts, complete repairs, and coordinate scheduled preventive maintenance and repairs of safety-related mechanical issues.
- Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues, including when on call as needed.
- Learn to maintain the company's safety culture through driver safety messages, monthly briefings, quarterly training, annual reviews, and enforcement of company policies and DOT and safety requirements.
- Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and adjusting driver ETAs based on schedules and road conditions.
Benefits
- Medical benefit
- Dental benefit
- Vision benefit
- 401(k) retirement plan
- Life insurance
- Short-term and long-term disability coverage
- Paid time off commensurate with tenure, including vacation and sick time
- Six weeks of paid maternity leave
- Two weeks of paid parental leave
- Six paid holidays annually
- May be eligible for annual bonus and incentives based on profitability or volumes, subject to the applicable company plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
