Manager Trainee

Hertz•Fairport, NY

About The Position

Hertz Local Edition (HLE) provides flexible local rental solutions outside airport hubs. The Manager Trainee supports location performance, develops leadership skills, and prepares for promotion to Branch Manager in as little as 12–18 months. The role offers hands-on exposure to sales, customer service, fleet and store operations, vehicle and facility care, finance and administration, and leadership development in a fast-paced environment.

Requirements

  • Must be 20 years of age or older.
  • High school diploma or equivalent required.
  • Valid driver’s license.
  • Strong computer and multitasking skills.
  • Excellent written and verbal communication skills.
  • Self-motivated, adaptable, and eager to grow.
  • Exceptional time management skills.
  • Flexible scheduling, including nights, weekends, and holidays as needed.
  • Ability to thrive in a fast-paced environment.
  • Presentable attire.
  • Experience working in a professional environment.

Responsibilities

  • Support achievement of location sales goals.
  • Deliver an excellent customer experience and contribute to high customer service scores.
  • Learn and apply sales techniques and CRM best practices.
  • Gain hands-on experience in fleet logistics and inventory control.
  • Assist with store operations and compliance.
  • Help clean and prepare vehicles for customers, manage the lot, and assist with customer service tasks.
  • Learn finance processes and support deal completion.
  • Learn reporting, documentation, and business metrics.
  • Shadow and support management in daily operations.
  • Build skills in team leadership, scheduling, and performance coaching.
  • Complete structured training to prepare for future leadership roles.
  • Learn how the role contributes to the company's overall financial wellbeing.

Benefits

  • Competitive pay.
  • Discount on Hertz rentals.
  • Paid time off.
  • Medical, dental, and vision plan options.
  • Retirement programs, including 401(k) employer matching.
  • Paid parental leave and adoption assistance.
  • Employee Assistance Program for employees and family.
  • Educational reimbursement and discounts.
  • Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage.
  • Perks and discounts, including theme park tickets and gym discounts.
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