Manager Train Operations - Savannah, GA

CSX•Savannah, GA

About The Position

The Manager Train Operations (MTO) is a frontline operational leader responsible for the safe, reliable, and efficient execution of transportation operations across assigned terminals and line-of-road territories. The position provides direct leadership and supervision of transportation employees, ensuring operating plans are carried out and performance is consistent across safety, service, productivity, and cost. The MTO establishes clear expectations, develops employees, reinforces operating standards, and creates accountability for results. Success is measured by operational results and the effectiveness of team leadership. The role also requires maintaining a strong field presence, engaging with customers and employees, and coordinating across departments to support reliable operations and broader network performance. Positions are located throughout the CSX network. Applicants must be prepared to relocate anywhere within the company’s operating territory, including the Midwest, Northeast, Southeast, and Southwest regions. The position requires annual training and passing safety rules examinations. Federal regulations require random drug and/or alcohol testing.

Requirements

High school diploma or GED.
At least one year of experience in Transportation, Logistics, Rail Operations, the Military, or Management in Skilled Trades (building/construction, electrical, or mechanical).
Current CSX Conductor Certification or ability to obtain it within 90 days of hire.
Valid driver’s license.
Knowledge of railroad operations, operating rules, safety standards, and terminal and line-of-road operations.
Strong operational judgment, analytical thinking, problem-solving, and decision-making skills.
Effective communication, interpersonal, conflict-resolution, and relationship-building skills.
Understanding of operational productivity, resource utilization, service commitments, and cost management.
Ability to use Microsoft Office, CSX yard systems, mainframe applications, and other operational technology.
Ability to complete annual training and pass safety rules examinations.
Ability to meet the stated physical requirements, including frequent lifting up to 80 pounds, climbing, walking long distances over uneven terrain, and riding on the outside of rail equipment for extended periods.
Must meet color vision and hearing requirements described in FRA Regulations.
Must be prepared to relocate anywhere within CSX’s operating territory.

Nice To Haves

Bachelor’s degree or four-year degree.
Three or more years of experience working outside an office environment in Transportation, Logistics, Rail Operations, the Military, or Management in Skilled Trades (building/construction, electrical, or mechanical).
Current Conductor/Locomotive Engineer Certification.
Two or more years of supervisory experience in Rail Operations.

Responsibilities

Lead daily terminal and line-of-road operations to ensure safe, efficient, and reliable execution of the operating plan.
Anticipate operational challenges, coordinate crews and resources, and make timely decisions that support network fluidity and Trip Plan Compliance.
Monitor and analyze operational performance, identify root causes, and implement solutions to recurring problems.
Engage proactively with customers to understand service requirements, address concerns, and support reliable service.
Manage crews, equipment, and operational resources to improve productivity and asset utilization while balancing cost, safety, service, and operational requirements.
Partner across departments to support reliable operations and broader network performance.
Establish a proactive safety environment focused on preventing injuries, train accidents, and equipment damage.
Maintain a strong field presence, identify critical operational risks, reinforce operating rules, and promptly intervene when unsafe conditions or behaviors are identified.
Conduct operational testing, safety observations, and incident investigations to reinforce compliance and prevent recurrence.
Lead and engage transportation employees through clear expectations, effective communication, consistent accountability, and recognition of strong performance.
Build productive relationships with craft employees and labor representatives, reinforcing mutual respect, trust, and shared responsibility for safe operations.
Take ownership of assigned newly hired conductors throughout On-the-Job Training (OJT) by coaching and providing feedback, monitoring progress, reinforcing safe work practices, and addressing performance issues.
Lead by example through personal engagement, operational knowledge, professionalism, and a visible commitment to organizational standards.