Manager, Total Rewards

Tryon Medical Partners•Charlotte, NC

About The Position

The Manager, Total Rewards supports Tryon's ability to deliver exceptional patient care by managing compensation and benefits programs that attract, reward, and retain healthcare professionals and support staff. The role leads annual compensation cycles, benefits administration, wellness initiatives, and regulatory compliance, partnering with HR leadership to balance market competitiveness, cost-effectiveness, and employee well-being. The Manager provides strategic input on pay structures, market positioning, and program design, while overseeing day-to-day benefits operations, vendor management, total rewards analytics, and team leadership. The position also manages and develops Benefits and Compensation Analysts.

Requirements

At least five years of progressive experience in total rewards, compensation, and benefits administration, preferably in healthcare or a complex, multi-location organization.
Demonstrated experience designing, implementing, and administering market-competitive compensation programs, including base pay and incentive plans.
Experience managing comprehensive health and welfare benefits programs, retirement plans, and leave-of-absence administration.
Demonstrated ability to manage large-scale, deadline-driven projects such as Open Enrollment, merit cycles, and vendor transitions.
Proficiency with HRIS platforms and compensation benchmarking tools for analyzing market data and maintaining internal equity.
Experience using total rewards metrics and financial data to evaluate program effectiveness and guide organizational decisions.
Ability to handle confidential and sensitive information with appropriate discretion.
Working knowledge of applicable federal and state regulations, including FLSA, ERISA, HIPAA, COBRA, and ACA.
Proficiency with Microsoft Office applications, including advanced expertise in Excel.
Ability to concentrate on details.
Ability to use computers for long periods.
Ability to perform work involving walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
Ability to lift and support up to 35 pounds.

Nice To Haves

Bachelor’s degree in human resources, finance, business administration, or a related field; an equivalent combination of education and relevant experience may be considered.
Certified Compensation Professional (CCP) or Certified Employee Benefit Specialist (CEBS) designation.

Responsibilities

Design and manage pay structures for Advanced Care Practitioners, clinical support, and administrative staff to support internal equity and market competitiveness.
Lead annual compensation cycles, including merit increases, promotions, and market adjustments for non-physician staff.
Advise hiring managers on competitive offers and job leveling for specialized clinical roles.
Conduct market benchmarking against regional health systems.
Direct day-to-day administration of health, welfare, and 401(k) programs across clinic locations.
Execute Open Enrollment, including employee communications and system readiness.
Develop wellness initiatives addressing the pressures of the healthcare environment.
Manage vendor performance and annual renewals, with attention to cost-effectiveness and service standards.
Ensure compliance with applicable healthcare and labor regulations, including HIPAA, ERISA, ACA, and COBRA.
Partner with the data analytics team to develop dashboards and reports on program costs, ROI, and enrollment trends.
Identify and implement process improvements that enhance efficiency, accuracy, and the employee experience.
Optimize compensation and benefits workflows in the UKG HRIS to improve data accuracy.
Manage and develop Benefits and Compensation Analysts, including workload prioritization and quality review.