Manager, Total Rewards and People Operations

Nicola Wealth•Vancouver, BC

4d•CA$95,000 - CA$120,000•Hybrid

About The Position

About Nicola Wealth: We have a lot to be proud of at Nicola Wealth. Our sophisticated financial planning, our diversified private investment funds and their exceptional performance, our 98% client retention rate and our award-winning culture, combine to position us as a national leader in wealth management. Recognized as a Best Managed Company and one of Canada’s Top Employers, we are dedicated to upholding our firm’s values through this phase of significant growth. By bringing together smart, dedicated and supportive colleagues from diverse backgrounds, we deliver extraordinary client service in a values-driven work environment. The collaboration, creativity and entrepreneurial spirit we were founded on provides the opportunity for you to make a real impact and build a rewarding career. We are passionate about our business, our culture and investing deeply in your growth and development to build for the future. If you have this same drive, then let’s talk! Purpose of the Role: The Manager, Total Rewards and People Operations is responsible for advancing Nicola Wealth’s Total Rewards priorities as a subject matter expert and key driver of compensation, benefits, and rewards-related programs, projects, and annual processes. This role applies external market insights, internal data, and best practices to support competitive, compliant, scalable, affordable, and well-governed Total Rewards programs, while partnering with People & Culture Business Partners, business leaders, Finance, and internal stakeholders to provide trusted guidance, analysis, recommendations, tools, and project leadership. The role provides oversight and support for People Operations processes, systems, data, reporting, and service delivery to ensure Total Rewards and broader P&C programs are enabled by accurate information, scalable processes, consistent practices, and strong operational execution. This is a hybrid role located in either our Toronto or Vancouver office.

Requirements

Undergraduate degree and / or post-secondary certificate in Human Resources, Business, Finance, or a related field.
Minimum of 5-10 years of progressive experience in Total Rewards, ideally within a growing or complex financial ser-vices organization.
Support People Operations processes, reporting, dashboards, surveys, and related analyses that enable Total Re-wards programs, workforce insights, P&C planning, and informed business decision-making
Identifies opportunities to simplify, standardize, and improve processes of systems, data quality, analysis and reporting.
Manages activities, accountabilities and timelines to support various assignments and projects, for example, engagement surveys.
Establish, communicates, and monitor clear performance standards for direct reports, with a focus on teamwork, results, and quality.
Leads and contributes to policy development and communication.
Provide day-to-day leadership, coaching, and support to the People Operations team, establishing clear expectations and fostering a high-performing, service-oriented approach to operational execution, data integrity, reporting, and continuous improvement.
Advanced Microsoft Excel and HRIS skills.

Nice To Haves

CHRL or CPHR Designation and / or Certified Compensation Professional (CCP) or similar designation considered an asset.

Responsibilities

Leads the planning and execution of annual cycles, including market assessments, job evaluations, salary structure reviews, and reporting.
Leads the analysis and supports the design, implementation, and ongoing management of total rewards and people operations programs.
Maintains and strengthens governance, quality controls, and reporting to maintain accurate data sets, ensure consistency, and compliance with provincial regulations.
Design and develop cross-functional processes, tools, templates, documentation, and communication to improve the understanding and effectiveness of programs.
Coach People & Culture team members on interpretation and consistent application of program, policies, plans and processes fostering strong execution, data integrity, and service delivery.
Support People Operations processes, reporting, dashboards, surveys, and related analyses that enable Total Re-wards programs, workforce insights, P&C planning, and informed business decision-making.
Identifies opportunities to simplify, standardize, and improve processes of systems, data quality, analysis and reporting.
Establish, communicates, and monitor clear performance standards for direct reports, with a focus on teamwork, results, and quality.
Provide day-to-day leadership, coaching, and support to the People Operations team, establishing clear expectations and fostering a high-performing, service-oriented approach to operational execution, data integrity, reporting, and continuous improvement.