Manager Technical Services

Tyson Foods•Claremont, NC

About The Position

The Manager Technical Services provides leadership and technical direction for Research and Development Technical Services at assigned manufacturing facilities and co-manufacturers. The manager serves as the subject matter expert for assigned processes and products and owns manufacturing instructions. The role leads plant commercialization, process validation, and continuous improvement, working across R&D, Operations, Engineering, Quality, and external suppliers to support safe, reliable, and cost-effective manufacturing, business growth, innovation, and operational excellence. The position supports plant trials, first production, new product introductions, manufacturing problem resolution, process improvements, and qualification and validation activities. It also contributes technical expertise to equipment and technology decisions, capital planning, and data and digital initiatives. Travel to manufacturing facilities is required based on assignment and business needs and may exceed 25%. Relocation assistance is eligible. The role may include management and supervisory responsibilities depending on assignment. Team members are expected to use approved AI tools responsibly, protect sensitive information, follow company policies, and critically validate AI-generated outputs.

Requirements

A BS, MS, or PhD in Food Science, Meat Science, Food Engineering, or a related field; alternatively, at least 5 years of relevant experience without a degree.
At least 5 years of experience in food manufacturing, R&D, technical services, or process engineering.
Demonstrated experience supporting plant commercialization, process validation, and manufacturing operations.
Experience working with cross-functional teams in a manufacturing environment.
Proficiency in Microsoft Office or equivalent software.
Strong verbal and written communication skills, including the ability to explain technical information clearly to technical and non-technical audiences.
Effective collaboration and stakeholder engagement capabilities.
Strong analytical and problem-solving skills.
Ability to work independently while influencing cross-functional teams.
Solid understanding of food processing equipment and manufacturing systems.
Willingness to travel to manufacturing facilities as required; travel may exceed 25%.
Ability to work in manufacturing environments, including lifting up to 40 pounds and exposure to plant conditions.
Ability to perform the physical requirements of the job with or without reasonable accommodation.

Nice To Haves

Bakery manufacturing experience.
Experience with manufacturing systems, data platforms, and digital tools.

Responsibilities

Serve as the subject matter expert for assigned manufacturing processes and products.
Own and maintain manufacturing instructions, including equipment, process settings, and cook/oven parameters.
Lead and oversee process validation, plant trials, and commercialization activities.
Support first production, new product introductions, and ongoing plant execution.
Provide technical support to manufacturing teams in resolving operational challenges.
Lead structured, data-informed problem-solving for product quality and manufacturing issues, using plant trials as appropriate.
Partner with R&D Scientists to ensure manufacturability and process capability during product development.
Execute and support cross-qualifications, specification change qualifications, and line validations.
Support new line start-ups, automation projects, repatriations, co-manufacturing transitions, and new plant start-ups.
Drive process improvements, specification optimization, and cost-reduction initiatives.
Apply food science and process technology principles to improve yield, quality, and consistency.
Advise on equipment selection, design, and resource needs to support capital planning.
Collaborate with engineering teams and external equipment suppliers to evaluate and validate new technologies.
Conduct routine manufacturing instruction audits to ensure accuracy and data integrity.
Use NPD, Global Specification Management (GSM), and DevEx systems proficiently.
Support data and digital initiatives, including manufacturing instruction design and cleansing for enterprise platforms.
Travel to assigned or unassigned facilities as needed based on business priorities.
Lead or support special projects and other duties as assigned.
Use approved AI tools responsibly, protect sensitive information, follow company policies, and validate AI-supported work; people leaders are also expected to enable responsible adoption and accountability for the quality and accuracy of AI-supported outcomes.