Manager Technical Services

Tyson Foods, Inc.•Claremont, NC

About The Position

The Manager Technical Services provides leadership and technical direction for Research and Development Technical Services at assigned manufacturing facilities and co-manufacturers. The role serves as the subject matter expert for assigned processes and owner of manufacturing instructions, leading plant commercialization, process validation, and continuous improvement initiatives. The manager works cross-functionally with R&D Scientists, Operations, Engineering, Quality, and external suppliers to support safe, reliable, and cost-effective manufacturing, business growth, innovation, and operational excellence. The position supports plant trials, first production, new product introductions, manufacturing problem resolution, process and specification improvements, capital planning, and technology evaluation. It also supports facility start-ups, automation projects, repatriations, and co-manufacturing transitions; maintains manufacturing instructions and related data; and travels to manufacturing facilities as business needs require. Management and supervisory responsibilities may apply depending on the assignment.

Requirements

Bachelor's, master's, or PhD in Food Science, Meat Science, Food Engineering, or a related field; applicants without a degree need at least 5 years of relevant experience.
At least 5 years of experience in food manufacturing, R&D, technical services, or process engineering.
Demonstrated experience supporting plant commercialization, process validation, and manufacturing operations.
Experience working with cross-functional teams in a manufacturing environment.
Proficiency in Microsoft Office or equivalent software.
Strong verbal and written communication skills, including the ability to communicate technical information clearly to technical and non-technical audiences.
Strong analytical and problem-solving skills.
Ability to work independently while influencing cross-functional teams.
Solid understanding of food processing equipment and manufacturing systems.
Willingness to travel to manufacturing facilities as required; travel may exceed 25%.
Ability to work in manufacturing environments, including lifting up to 40 pounds and exposure to plant conditions.
Ability and willingness to perform the physical requirements of the job, with or without reasonable accommodation.

Nice To Haves

Bakery manufacturing experience.
Experience with manufacturing systems, data platforms, and digital tools.

Responsibilities

Serve as the subject matter expert for assigned manufacturing processes and products.
Own and maintain manufacturing instructions, including equipment, process settings, and cook/oven parameters.
Lead and oversee process validation, plant trials, and commercialization activities.
Support first production, new product introductions, and ongoing plant execution.
Provide technical support to manufacturing teams for problem resolution and operational challenges.
Lead structured problem-solving for product quality and manufacturing issues using data analysis and plant trials.
Partner with R&D Scientists to ensure manufacturability and process capability during product development.
Execute and support cross-qualifications, specification change qualifications, and line validations.
Support new line start-ups, automation projects, repatriations, co-manufacturing transitions, and new plant start-ups.
Drive process improvements, specification optimization, and cost-reduction initiatives.
Apply food science and process technology principles to improve yield, quality, and consistency.
Support capital planning by advising on equipment selection, design, and resource needs.
Collaborate with engineering teams and external equipment suppliers to evaluate and validate new technologies.
Conduct routine manufacturing instruction audits to ensure accuracy and data integrity.
Use NPD, Global Specification Management (GSM), and DevEx systems proficiently.
Support data and digital initiatives, including manufacturing instruction design and cleansing for enterprise platforms.
Travel as needed to support assigned and unassigned facilities based on business priorities.
Lead or support special projects and other duties as assigned.