Manager Technical Services

Siplast • Arkadelphia, AR

3d • $108,000 - $148,500

About The Position

The Manager Technical Services is responsible for analytical and process-related initiatives at the plant, ensuring compliance with product specifications, product quality, raw materials, safety, and environmental requirements. The role provides support and resources to departments so plant goals for safety, quality, productivity, and cost control can be achieved.

The manager coordinates plant technical support, supports process optimization and improvement, oversees process and raw-material trials, develops manufacturing standards and quality systems, and manages quality department personnel. The role also oversees programs and evaluations for capital projects, and may manage project implementation. Travel requirements are 10–25%, and the position oversees the trial budget.

Requirements

• Bachelor’s degree.
• At least 5 years of experience in a manufacturing environment.
• At least 3 years of leadership experience.
• Excellent written, verbal, and listening communication skills.
• Advanced proficiency in Microsoft Office, particularly Excel.
• Strong planning and organizational skills, including the ability to manage multiple priorities simultaneously.
• Problem-solving skills, statistical expertise, and experience leading problem-solving teams.
• Intermediate financial and budgetary understanding, including product cost and component analysis.
• Ability to lead and direct the work of others.
• Results-oriented, high-energy, credible, honest, and self-motivated.
• Detailed technical engineering skills in a continuous-web manufacturing environment.
• Skill applying Lean Manufacturing concepts, practices, and procedures, with quantifiable results.
• Knowledge of analytical troubleshooting techniques, statistical analysis, Six Sigma methodology, and quality process improvement principles.
• Must be eligible to work in the U.S. without an employer-sponsored visa.

Nice To Haves

• Bachelor’s degree in an engineering discipline such as Chemical, Mechanical, or Electrical Engineering.
• Experience in high-volume manufacturing operations, preferably continuous-process manufacturing.
• Experience with physical laboratory testing operations and developing laboratory test procedures.

Responsibilities

• Provide technical support to operating departments in statistical applications, process capability assessment, and problem solving.
• Coordinate plant technical support activities and participate on project teams to improve processes and raw-material handling systems.
• Capture and implement manufacturing best practices and integrate root-cause analysis using the six building blocks into plant culture.
• Translate internal and external customer needs into manufacturing support, product and process improvements, and changes that support those initiatives.
• Develop and maintain accurate process-standard databases for Production, QA, Maintenance, Purchasing, and Accounting.
• Manage systems that audit the quality of finished goods and raw materials.
• Maintain technical reporting, including in-depth analysis of changes in plant operating conditions and the results achieved.
• Oversee process-improvement, raw-material, and new-product trials, including pre-trial coordination, training, post-trial testing, and wrap-up reports.
• Develop understanding of raw-material technology to support year-over-year BOM planning and coordinate with Operations to define raw-material fitness-for-use requirements.
• Manage quality department personnel, create development plans, and manage development opportunities; support their job responsibilities as needed.
• Manage programs, processes, process design, and evaluations for capital projects to assess manufacturing performance and identify techniques to improve cost and quality; manage project implementation in some cases.
• Oversee the trial budget.

Benefits

• Health insurance options, including medical, dental, and vision coverage for employees and their families.
• Family-building benefits supporting fertility and parenthood.
• 401(k) plan with employer match for pre-tax and/or Roth contributions.
• Wellness program, financial coaching, employee referral program, and product rebates for an employee’s primary residence.
• Internal training programs and courses.
• Tuition reimbursement.
• Competitive salary, benefits, and vacation package for full-time permanent positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager