Manager, Technical Services, Colors, Ingredient Solutions, North America

dsm-firmenich•Princeton, NJ
•$114,700 - $160,000•Hybrid

About The Position

As our Manager, Technical Services, Colors, you will serve as a customer-facing technical expert for color solutions across North America. Based in either Princeton, NJ or Menomonee Falls, WI, you will combine hands-on applications expertise with a commercial mindset, partnering with Account Managers to develop and recommend color solutions, lead technical customer engagements, and influence opportunities through deep color and application knowledge.

Requirements

  • Strong hands-on food and beverage application experience, including formulation, testing, troubleshooting and laboratory-based product development.
  • Extensive knowledge of food and beverage color solutions, including deep familiarity with color house dynamics and application strategies.
  • A track record of managing complex technical projects from concept through application, trials and implementation, with strong hands-on benchtop capabilities.
  • The ability to translate technical expertise into customer solutions and influence key stakeholders; customer-facing, technical service or technical sales experience is an advantage.
  • Cross-functional expertise and the ability to collaborate across regulatory, commercial and application teams, along with willingness to travel regularly to support customers and business needs.
  • A bachelor’s degree or higher in a science or technology field related to food and beverages, with significant industry experience preferred.

Responsibilities

  • Serve as the regional customer-facing expert for colors, partnering with the North America sales team to support customer opportunities and drive product adoption.
  • Lead technical service projects, including hands-on color matching, formulation, application trials and solution development, with the ability to work across benchtop, pilot plant and industrial manufacturing environments.
  • Develop tailored color concepts aligned with customer applications and brand strategies, and prepare compelling technical presentations and color pitches.
  • Design and deliver customized training programs across segments, integrating regulatory, commercial and application expertise.
  • Collaborate across technical, application and commercial teams to co-create solutions that enhance customer value and innovation.
  • Monitor market trends and competitor activity, and support new color launches, partnerships, industry engagement and other opportunities that strengthen our position in the market.

Benefits

  • annual incentive pay
  • a retirement savings plan
  • health care coverage
  • paid time off
  • recognition programs
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