Manager, Technical Services, Colors, Ingredient Solutions, North America
About The Position
The Manager, Technical Services, Colors serves as a customer-facing technical expert for color solutions across North America. The role is based in either Princeton, New Jersey, or Menomonee Falls, Wisconsin, and combines hands-on applications expertise with a commercial mindset. The manager partners with Account Managers to develop and recommend color solutions, lead technical customer engagements, and influence opportunities through color and application knowledge. The position leads technical service projects, including color matching, formulation, application trials, and solution development across benchtop, pilot plant, and industrial manufacturing environments. It also develops customer-specific color concepts and presentations, delivers customized training, collaborates across technical, application, regulatory, and commercial teams, and monitors market and competitor activity to support launches, partnerships, and industry engagement. The position requires strong food and beverage application experience and extensive knowledge of color solutions. A bachelor’s degree or higher in a relevant science or technology field is required; significant industry experience is preferred. Regular travel is expected to support customers and business needs.
Requirements
- Strong hands-on food and beverage application experience, including formulation, testing, troubleshooting, and laboratory-based product development.
- Extensive knowledge of food and beverage color solutions, including familiarity with color house dynamics and application strategies.
- Track record of managing complex technical projects from concept through application, trials, and implementation, with strong hands-on benchtop capabilities.
- Ability to translate technical expertise into customer solutions and influence key stakeholders.
- Ability to collaborate across regulatory, commercial, and application teams.
- Willingness to travel regularly to support customers and business needs.
- Bachelor’s degree or higher in a science or technology field related to food and beverages.
Nice To Haves
- Significant industry experience.
- Customer-facing, technical service, or technical sales experience.
Responsibilities
- Serve as the regional customer-facing color expert and partner with the North America sales team to support customer opportunities and product adoption.
- Lead technical service projects, including hands-on color matching, formulation, application trials, and solution development across benchtop, pilot plant, and industrial manufacturing environments.
- Develop color concepts tailored to customer applications and brand strategies, and prepare technical presentations and color pitches.
- Design and deliver customized training programs across segments, integrating regulatory, commercial, and application expertise.
- Collaborate with technical, application, and commercial teams to co-create solutions that improve customer value and innovation.
- Monitor market trends and competitor activity.
- Support new color launches, partnerships, industry engagement, and other opportunities that strengthen the company’s market position.
- Travel regularly to support customers and business needs.
Benefits
- Annual incentive pay.
- Retirement savings plan.
- Health care coverage.
- Paid time off.
- Recognition programs.
- A broad range of other benefits, subject to eligibility requirements.
- Learning and development opportunities.
- Opportunities to move across businesses, teams, and borders.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
