Manager, Technical Program Management - Product & Platforms

DoorDash•San Francisco, WA

12h•Hybrid

About The Position

DoorDash is seeking a Manager to lead its growing Technical Program Management team supporting Product & Platforms Engineering. The role partners with Engineering teams to drive important engineering-wide initiatives and support the technology services and engineers behind DoorDash’s delivery network and three-sided marketplace. The position reports to a Director of TPM within Engineering Operations and is a flexible hybrid role requiring accessibility to a DoorDash Engineering office location. The manager leads, mentors, coaches, and grows Technical Program Managers who plan and execute complex, high-impact programs across the company. The role owns team-building strategy, performance reviews, continuous feedback, and career development. It also develops partnerships with company leaders, provides hands-on leadership support for programs needing help to meet milestones or deliverables, and serves as an escalation point for high-risk issues. The successful candidate has hands-on experience driving cross-functional technical programs, can build consensus and navigate ambiguity, and is comfortable course-correcting programs or bootstrapping projects. They bring experience partnering with Product teams on strategy and requirements, and working closely with Engineering teams on feature design, scoping, roadmaps, and technical specifications. The role requires detailed understanding of technical complexity and interdependencies, as well as an empathetic, adaptable, and resilient leadership approach. The national base salary range is $193,800–$285,000 USD. Compensation also includes opportunities for equity grants. DoorDash offers benefits to regular employees, including retirement matching, paid leave, health coverage, wellness and commuter benefits, paid holidays, disability and life insurance, family-forming assistance, and mental health support.

Requirements

Bachelor’s degree.
At least 5 years as a TPM, Engineering leader, or Product Manager in a relevant technical domain.
At least 2 years of experience managing a TPM or Engineering-related team in a relevant technical domain.
Hands-on experience owning and driving high-impact programs involving multiple cross-functional teams inside and outside Engineering.
Ability to build consensus while dealing with ambiguity.
Willingness to course-correct a faltering program or bootstrap a new project.
Coaching best practices grounded in direct program experience and close collaboration with team members to solve difficult problems.
Experience designing, scoping, and shepherding features, creating roadmaps, and driving technical specifications with Engineering teams.
Ability to work at a detailed level and understand the complexity and interdependencies of technologies and teams.
Empathetic leadership style, including providing timely feedback and seeking feedback to grow as a leader.
Adaptability, resiliency, and ability to thrive in ambiguity.
Excellent written and verbal communication skills, including conveying concepts and considerations to both experts and non-experts.

Nice To Haves

Experience in Computer Science, Software Engineering, or another related discipline.
Strong partnerships with Product teams in defining strategy and requirements.

Responsibilities

Lead, mentor, coach, and grow a team of Technical Program Managers driving planning and execution of high-impact, complex programs throughout the company.
Own team-building strategy, performance reviews, continuous feedback, and career growth feedback for the team.
Develop partnerships with leaders across the company, understand their strategic goals, and advise on how to achieve them.
Provide hands-on support for programs that require leadership involvement to meet key milestones or deliverables.
Serve as an escalation point for high-risk issues requiring leadership support and guidance.
Drive engineering-wide initiatives in partnership with Product & Platforms Engineering teams.