Manager, Technical Product (AAI)

Livingston International•Niagara-on-the-Lake, ON

57d•CA$70,825 - CA$106,500•Remote

About The Position

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia. Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston. JOB SUMMARY The Technical Product Manager (TPM) is the functional engine of the product team, responsible for the high-fidelity execution of the strategic product vision. In this role, you will partner closely with leadership to deconstruct a high-level vision into clear, developer-ready requirements. You are the bridge between "what is possible" and "how it is built," ensuring that complex data workflows and AI-driven logic are executed with precision, speed, and accuracy.

Requirements

Practical understanding of how cloud platforms store data and run automated tasks to process information.
Experience mapping out how information moves from one system to another, ensuring data integrity as it transitions from routing services to cloud databases.
Understanding how different software tools "talk" to each other to send data payloads and confirm when a task has been completed successfully.
Practical experience using Large Language Models (LLMs) to perform complex reasoning and solve multi-step problems based on a defined strategic framework.
Ability to take a high-level "thinking" task and break it down into a series of logical inferences, evaluations, and summaries that an AI can execute.
Basic understanding of managing "token limits" and the trade-offs between a model’s "thinking" time and its operational speed/cost.
Ability to define "if/then" rules for when AI reasoning is inconclusive, ensuring a robust hand-off to human-in-the-loop validation.
Expertise in writing step-by-step user stories and product descriptions that provide developers with a flawless blueprint for building.
Proficiency in enterprise project management tools (e.g., ADO) to track bugs, prioritize new features, and maintain the tactical roadmap.
Ability to translate technical requirements into accurate scripts for testing teams to verify product intent.
3 years of related experience
Bachelors Degree or equivalent in Computer Science or Information Systems

Nice To Haves

Agile/Scrum certifications (CSPO or CSM)
Cloud-specific foundational certifications (GCP Digital Leader or AWS Cloud Practitioner)

Responsibilities

Partner with leadership to break down complex strategic visions into simple, granular requirements for the development team.
Author the "Instruction Manual" for the product, defining exactly how logic and data move through the system from start to finish.
Manage the release schedule and feature priorities to ensure the product evolves in lockstep with the strategic vision.
Manage the daily list of bugs and features, making decisions on immediate fixes versus post-launch enhancements.
Work with Program Management to define priorities and plan upcoming sprints based on the overarching product goals.
Provide the documentation and product knowledge needed for the UAT team to test effectively and verify the strategic intent.
Filter and verify bugs reported by testers to ensure only legitimate, high-priority issues are passed to the engineering team.
Serve as the main point of contact for PMO and Operations, providing updates on technical progress and delivery timelines.
Gather feedback from departments and organize it into a structured triage plan or decision matrix for leadership review.