Technical Product Manager

Mayo Clinic•Rochester, MN

About The Position

Responsible for driving the vision, technical strategy, and technical requirements to align with business requirements, roadmap, and execution for assigned technical product/capability. Advocates for the end user experience through data and research driven product discovery and development methods. Ensures alignment between Engineering, Data Science, Product, Business and Platform priorities in context of Mayo Clinic's overall strategy and goals, while ensuring the end-user needs are met. Applies Agile product methodologies. Responsible for driving the technical product strategy, vision, design, and development execution. Ensure delivery of high-value products in alignment with business goals and user experience optimization. Assists in leading a high performing cross-functional team effectively and efficiently that is collaborative with business partners, customers, and other stakeholders (Data Science, Engineering, UX/UI, Operations, Engagement, AI, etc.). Leverages market and customer feedback and data to inform and guide future product/feature development. Advocate for end-users, and builds and improves features based on their pain points -strives to make product technology and workflows easy to use. Proactively manages and monitors product and operational risks (regulatory, security, operational, etc.) in order to prevent and/or mitigate risks to the customer and business. Ability to establish deep partnerships with business stakeholders to ensure product achieves business requirements and aligns to other organizational strategies and priorities. Monitors and manages product schedules, scopes and budgets and delivering as scheduled. Manages external Mayo Clinic vendor and partnership relationships as assigned. Works collaboratively across all MCP domains, business partners (Practice, Education, Research, Administration, Platform, International, Provider Relations) and Mayo Clinic Shared Services. Works collaboratively with internal Mayo Clinic clients, including consultants, clinical and research professionals, administrators, and external business partners. Works collaboratively with internal Mayo Clinic clients, including consultants, clinical and research professionals, administrators, and external business partners.

Requirements

Bachelor's Degree and 3 years of technical digital product management experience (3 years with digital products and platforms); or minimum of 7 years direct digital product management with HS diploma/GED required.
Experience in managing complex products or a family of multiple products required.
Experience in SDLC.
Certification in Scrum Product Owner within 1 year.

Nice To Haves

Prior health care experience preferred.

Responsibilities

Driving the vision, technical strategy, and technical requirements for assigned technical product/capability.
Advocating for the end user experience through data and research driven product discovery and development methods.
Ensuring alignment between Engineering, Data Science, Product, Business and Platform priorities with Mayo Clinic's overall strategy and goals.
Applying Agile product methodologies.
Driving the technical product strategy, vision, design, and development execution.
Ensuring delivery of high-value products aligned with business goals and user experience optimization.
Leading a high performing cross-functional team collaboratively with business partners, customers, and other stakeholders.
Leveraging market and customer feedback and data to inform and guide future product/feature development.
Building and improving features based on end-user pain points.
Managing and monitoring product and operational risks.
Establishing deep partnerships with business stakeholders.
Monitoring and managing product schedules, scopes and budgets.
Managing external Mayo Clinic vendor and partnership relationships.
Collaborating across all MCP domains, business partners, and Mayo Clinic Shared Services.
Collaborating with internal Mayo Clinic clients and external business partners.