Technical Product Manager
The Vanguard Group•Charlotte, PA
•Hybrid
About The Position
We are seeking a Technical Product Manager who will lead the strategic vision and roadmap for Debit Card Fraud Prevention. This person will demonstrate deep product expertise across digital experience, cross-functional dependencies, and own product direction across transaction-level fraud prevention and the capabilities that enable real-time fraud interdiction throughout the debit card lifecycle.
Requirements
- Undergraduate degree or equivalent combination of training and experience required.
- Minimum of five years related work experience.
- Vanguard is not offering visa sponsorship for this position.
Nice To Haves
- Graduate degree preferred.
- Two years of leading large cross-functional teams on major organizational projects preferred.
Responsibilities
- Leads technical product management activities for multiple technical products, or one strategic technical product.
- Participates in the design and continuous improvement of the technical solution.
- Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
- Coaches technical product teams towards best practices and learnings.
- Ensures delivery of messaging, communication, and customer outreach as necessary.
- Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
- Leads the planning, development and implementation of new technical products.
- Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.
- Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
- Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
- Participates in the team’s engineering practices in development, continuous integration, and automated deployment.
- Participates in special projects and performs other duties as assigned.
Benefits
- Hybrid working model
- enhanced flexibility
- in-person learning, collaboration, and connection
- mission-driven and highly collaborative culture
- support long-term client outcomes
- enrich the employee experience
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What This Job Offers
Job Type
Full-time
Career Level
Senior
