Manager Technical Product

HCA Healthcare•Nashville, TN

About The Position

The Manager Technical Product will lead product management efforts for an assigned portfolio of one or more healthcare technology products. The portfolio may include reusable components and internally or externally developed platforms using different technology stacks and delivery methods. The role works with developers and business stakeholders to define requirements, refine user stories, and advise development teams. The position owns product vision, strategy, roadmaps, and lifecycle for healthcare interoperability, payer integration, and clinical data exchange products. It translates healthcare, business, and regulatory needs into product capabilities and guides delivery from discovery through development, implementation, production rollout, and ongoing optimization. The role partners with engineering, architecture, compliance, security, operations, and external healthcare organizations to build scalable, reusable, secure, standards-based products and improve healthcare data exchange across HCA’s ecosystem.

Requirements

Bachelor’s degree.
Five or more years of relevant experience.
Google Cloud Provider, Agile or Scrum Management, and FHIR knowledge are listed under Licenses, Certifications and Training.
Growth mindset and willingness to learn new skills, technologies, and frameworks.
Relationship-building and collaboration skills across diverse, matrixed stakeholders and customers.
Understanding of common healthcare EDI transactions, including 270/271, 276/277, 278, 834, 835, and 837.
Hands-on functional or technical understanding of FHIR, HL7, EDI/X12, REST APIs, and healthcare interoperability concepts.
Ability to surface, prioritize, and balance multiple stakeholder priorities.
Strong project management skills to manage multiple projects and deadlines simultaneously.
Experience determining and overseeing software development initiatives and estimating resource requirements.
Strong problem-solving and analytical skills, including leveraging data for decision-making and independently solving software engineering problems.
Strategic thinking and strong business acumen.
Strong experience understanding business partner and client needs.
Demonstrated success defining and building products.
Ability to communicate complex technical information concisely, verbally and in writing, to various stakeholders.
Ability to sit for long periods of time.

Nice To Haves

Experience with enterprise cloud platforms such as Google Cloud Platform (GCP) and/or Microsoft Azure is highly desirable.
Experience with automation of CI/CD pipelines.
Understanding of agile methodology and software development lifecycles.
Experience with version control (Git) and open-source practices.

Responsibilities

Own product vision, strategy, roadmap, and lifecycle for healthcare interoperability, payer integration, and clinical data exchange products.
Define and prioritize product capabilities supporting FHIR APIs, HL7 interfaces, EDI transactions, clinical data exchange, and healthcare interoperability.
Translate payer, provider, clinical, regulatory, and business requirements into product requirements, epics, features, user stories, acceptance criteria, and measurable outcomes.
Serve as the product subject-matter expert for healthcare integration capabilities, payer workflows, clinical data, claims and administrative transactions, and interoperability use cases.
Partner with solution architects and engineering teams to define scalable, reusable, secure, standards-based healthcare integration products and platforms.
Collaborate with architects and technical teams on API strategy, integration patterns, data models, event-driven integration, cloud solutions, and interoperability architecture while maintaining ownership of business outcomes.
Manage and prioritize the product backlog, balancing customer and business needs, regulatory commitments, technical dependencies, platform investments, operational improvements, and technical debt.
Lead product planning and execution from discovery and requirements definition through development, testing, implementation, production rollout, and ongoing optimization.
Define product capabilities for exchanging healthcare information across payers, providers, clinical systems, EHRs, vendors, government entities, and other healthcare ecosystem partners.
Support payer integration workflows involving eligibility, claims, encounters, authorizations, member/provider information, and clinical data, where applicable.
Work with compliance, legal, security, and architecture teams to ensure products meet applicable HIPAA, privacy, security, interoperability, and regulatory requirements.
Monitor CMS interoperability requirements, ONC regulations, FHIR implementation guides, and healthcare industry standards, translating relevant changes into roadmap requirements.
Establish product KPIs and success metrics, including adoption, API utilization, transaction success rates, data quality, processing performance, availability, partner onboarding time, and customer experience.
Use product analytics, operational metrics, customer feedback, production trends, and stakeholder input to identify product improvements and prioritize the roadmap.
Coordinate cross-functional dependencies across product, engineering, architecture, data, security, compliance, operations, QA, and business teams.
Engage external partners, vendors, providers, health plans, and technology organizations to define integration requirements, onboarding approaches, implementation expectations, and interoperability capabilities.
Identify opportunities to build reusable APIs, integration services, common data capabilities, and platform components instead of point-to-point solutions.
Communicate roadmaps, priorities, dependencies, trade-offs, risks, and delivery status to technical teams, business stakeholders, and senior leadership.
Provide product leadership and healthcare interoperability expertise to development teams, explaining the business context and purpose of product capabilities.
Partner with engineering and architecture teams to evaluate emerging interoperability technologies and opportunities for modernization, automation, cloud adoption, and improved developer and partner experiences.
Promote a product-oriented approach to healthcare integration, moving from project-specific integrations toward reusable, scalable enterprise products and services.

Benefits

Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine plans.
Wellbeing support, including free counseling and referral services.
Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
Savings and retirement resources, including a 401(k) plan with a 100% match on 3% to 9% of pay based on years of service.
Employee Stock Purchase Plan.
Flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.