Manager, Technical Operations, DV+
About The Position
The Manager, Technical Operations, DV+ is a critical operational leadership role focused on the DV+ platform, where publishers monetize omnichannel inventory — spanning display, video, native, audio, and DOOH — through sophisticated, AI-enhanced programmatic solutions. This role serves as a key cross-functional partner and primary internal escalation point, operating at the intersection of Account Management, Product, and Engineering to drive technical resolution and support our platform's evolving capabilities. A core component involves leveraging modern AI tools and advanced analytics to identify repeatable challenges, design scalable solutions, and drive operational efficiency across large datasets. Leading cross-functional initiatives and high-profile projects is core to this role, though it does not carry direct reports.
Requirements
- 6+ years in technical operations or a related role
- Bachelor's degree or equivalent (advanced degree a plus)
- Strong technical knowledge of the programmatic ecosystem
- Strong proficiency in SQL and Excel for data analysis, troubleshooting, and workflow automation
- Genuine interest in emerging AI technologies, with the ability to apply them to operational workflows and problem-solving
- Excellent technical writing and documentation skills
- Strong analytical and troubleshooting abilities, with experience diagnosing complex issues
- Strong cross-functional collaboration and coordination skills
- Excellent communication skills, with the ability to explain technical concepts clearly, identify root causes, and drive issues to resolution
- Able to work independently, prioritize effectively, and thrive in a fast-paced environment
- Analytical mindset with the ability to balance immediate needs with long-term scalable solutions
Responsibilities
- Own and drive resolution of the most complex technical escalations, serving as the final internal escalation point before Product/Engineering leadership
- Query and analyze large datasets across multiple systems using SQL to identify trends, diagnose issues, and support operational decision-making
- Leverage modern AI tools and emerging technologies to identify repeatable challenges, design scalable solutions, automate workflows, and improve operational efficiency
- Troubleshoot complex technical issues spanning multiple platforms, systems, reporting pipelines, APIs, and integrations
- Partner directly with Product, Engineering, and Account Management leadership to shape initiatives and represent Technical Operations in cross-functional planning
- Mentor and provide technical guidance to junior Technical Operations team members, without formal management responsibility
Benefits
- Annual performance-based bonus
- Equity (NASDAQ: MGNI)
- Comprehensive benefits package
- Comprehensive Healthcare Coverage from Day One
- Generous Time Off
- Holiday Breaks and Quarterly Wellness Days
- Equity and Employee Stock Purchase Plan
- Family-Focused Benefits and Parental Leave
- 401k Retirement Savings Plan with Employer Match
- Disability and Life Insurance
- Cell Phone Subsidy
- Monthly Fitness and Reimbursement
- Support internal mobility, skill development, and leadership pathways through structured career frameworks and learning programs
- Catered lunches, beverages, snacks, training opportunities, and engaging office events
- Community service and volunteer opportunities
- Company-matched charitable contributions
- Access to mental health resources
- Structured career development initiatives and growth frameworks
- Culture and inclusion programs
- Bonusly peer-to-peer recognition platform
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
