Manager, Technical Entertainment
About The Position
The Manager, Technical Entertainment leads the technical execution and ongoing maintenance of all live entertainment offerings across COTALAND Theme Park. This role is responsible for overseeing show systems, technical crews, and daily operations to ensure all entertainment experiences are delivered safely, reliably, and at the highest quality standard. This position requires an expert-level working knowledge of show control systems, programming, audio, lighting, video, and network infrastructure. The Manager serves as a key partner to Creative, Production, Operations, and Park Leadership, ensuring all technical elements—from stage shows to character activations to park-wide systems—operate seamlessly and consistently support the guest experience.
Requirements
- Minimum 5 years of experience in technical entertainment, live production, or theme park operations
- Demonstrated expert-level working knowledge of show control systems (Alcorn McBride preferred), programming, and system integration
- Advanced experience with audio systems including mixing consoles, signal flow, and system tuning
- Strong knowledge of lighting systems, control protocols, and programming
- Experience with networking for show systems including IP-based control and media distribution
- Hands-on experience with LED screen systems, media servers, and video playback technologies
- Strong troubleshooting skills across audio, lighting, video, and control systems
- Experience managing technical teams in a live entertainment or theme park environment preferred
- Proficiency in Microsoft Office and ability to learn specialized show control and production software
Responsibilities
- Oversee all technical aspects of live entertainment including stage shows, atmospheric entertainment, character experiences, seasonal events, rehearsals and park-wide activations
- Manage and maintain show control systems, including programming, troubleshooting, and system optimization
- Ensure proper operation, integration, and maintenance of audio, lighting, video, and special effects systems across the park
- Oversee LED screen systems including maintenance, calibration, content playback, and troubleshooting
- Maintain and support park-wide entertainment infrastructure including distributed audio systems, speakers, amplifiers, and playback systems
- Lead networking coordination for entertainment systems, ensuring reliable connectivity between control systems, media servers, and show elements
- Collaborate with vendors and integrators on system installs, upgrades, and commissioning
- Maintain expert-level proficiency in audio board operation and live mixing for shows and events
- Oversee sound system design, speaker placement, tuning, and optimization for performance spaces and outdoor environments
- Supervise lighting systems including programming, maintenance, and show operation
- Ensure proper functionality of video playback systems, projection, and LED displays
- Support rehearsals, show openings, and special events with hands-on technical direction as needed
- Lead, train, and supervise technical entertainment staff including technicians, operators, and stagehands
- Develop staffing plans, schedules, and coverage for daily operations, rehearsals, and special events
- Foster a culture of accountability, safety, and high-performance standards within the technical team
- Provide ongoing training and development in show systems, safety procedures, and technical skills
- Ensure all shows and technical elements are maintained to performance-ready standards at all times
- Create and implement preventative maintenance programs for all entertainment technical systems
- Quickly troubleshoot and resolve technical issues to minimize downtime and maintain guest experience
- Partner with Creative and Production teams to maintain show integrity and artistic intent
- Ensure all technical operations comply with company safety standards and industry best practices
- Oversee safe use of all equipment including lifts, rigging, electrical systems, and stage elements
- Maintain documentation for inspections, maintenance logs, and incident reporting
- Work closely with Creative, Production, Costuming, Operations, Facilities, and Park Leadership to support all entertainment initiatives
- Participate in planning and execution of new shows, attractions, and seasonal overlays
- Provide clear communication and reporting on system status, needs, and improvements
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
101-250 employees
