Manager, Tech Strategy & Operations
About The Position
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. The Manager, Strategy & Operations serves as a critical driver of the technology organization’s culture and operational rhythm. This role is responsible for the hands-on execution of departmental processes, ensuring the "pulse of the team" remains healthy while providing essential support to the technology leadership team. By bridging the gap between high-level business strategy and disciplined execution, the Manager ensures the technology team stays synchronized and efficient.
Requirements
- 4+ years of relevant experience specifically in strategy, operations, or project management.
- Proven success in the execution of complex internal processes and operational workflows.
- Strong communication skills, verbal and written, as demonstrated by experience in initiatives requiring coordination between multiple stakeholders.
- Demonstrated ability to support senior leadership in a fast-paced technology environment.
- Bachelor’s degree or 4 years of commensurate experience.
Nice To Haves
- Experience working within a technology organization or managing technical implementations.
- Understanding of ticketing systems (such as Jira) and project management software administration.
- Experience in supporting a Health Insurance company.
Responsibilities
- Serve as the "arms and legs" for department leaders to ensure the seamless execution of the technology operating model and management processes.
- Facilitate the technology leadership management process and departmental operating rhythm to ensure consistent progress tracking.
- Take the "pulse of the team" and lead community-building initiatives to maximize the value of the organization’s human capital.
- Own and execute the onboarding process for new team members to ensure the right people are assigned and integrated into the tech organization effectively.
- Support Strategy & Operations coordination across the tech leadership team (SVP Product & Data, SVP Engineering & Infrastructure, and Head of Tech).
- Maintain compliance with all applicable laws and regulations and perform other duties as assigned.
Benefits
- medical
- dental
- vision benefits
- 11 paid holidays
- paid sick time
- paid parental leave
- 401(k) plan participation
- life and disability insurance
- paid wellness time and reimbursements
- unlimited vacation program
- annual performance bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
