Manager, Strategy & Operations
About The Position
Oscar is seeking a Manager, Strategy & Operations to join their Utilization Management Optimization and Strategy team. This role involves translating departmental goals into functional workflows, maintaining high standards of accuracy and efficiency, managing the implementation of new clinical protocols, overseeing organizational changes, and resolving technical or regulatory challenges to ensure a seamless experience for members and providers. The position reports to the Senior Director, UM Optimization and Strategy. This is a remote position, open to candidates residing in Dallas, Texas. While currently remote, future work models may involve a hybrid presence at a local hub office.
Requirements
- 4+ years of strategic planning or management consulting experience in the healthcare payer or provider space.
- 3+ years of experience in delivering projects / programs
- Executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support
- Experience using data and metrics to drive improvements in programs
Nice To Haves
- Experience with Prior Authorization lifecycles, medical benefits management, and the operational nuance of Utilization Management
- Master's Degree
- PMP Certifications or Program Management Certifications
- Lean/Six Sigma Certifications
Responsibilities
- Lead end-to-end management of cross-functional projects and strategic initiatives, including the creation of project plans, development of executive-level presentations, and performance of ROI analysis to ensure alignment with business goals.
- Evaluate departmental performance by gathering and interpreting data to develop metrics, track progress on priorities, and implement mitigation strategies for new needs.
- Collaborate with internal and external stakeholders to formulate communication and program strategies, ensuring clarity and visibility for senior leadership while managing the most effective information channels.
- Independently advance strategic initiatives by identifying potential roadblocks and navigating obstacles with a high degree of autonomy to meet tight deadlines.
- Manage the design and facilitation of organization-wide events and programming, including Quarterly Townhalls and special projects.
- Mentor team members and may directly oversee staff to promote professional growth and ensure consistent departmental execution.
- Compliance with all applicable laws and regulations
- Other duties as assigned
Benefits
- medical, dental, and vision benefits
- 11 paid holidays
- paid sick time
- paid parental leave
- 401(k) plan participation
- life and disability insurance
- paid wellness time and reimbursements
- participation in Oscar's unlimited vacation program
- annual performance bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
