Operations Strategy Manager

Ulta Beauty, Inc. • Bolingbrook, IL

4h • Hybrid

About The Position

The Retail Operations Strategy team is responsible for developing and leading the Retail Operations strategy to transform the customer experience, operational performance and efficiency, and growth across our stores. Operating at the intersection of operations and strategy, the Operations Strategy Manager will be responsible for supporting on-going discovery, evaluation and execution of forward-thinking opportunities for continuous growth and improvement for our retail stores. This individual will enable decision-making for key business initiatives, and will require the ability to influence, advise, and lead a large number of cross-functional business partners across levels. A successful candidate must be naturally curious, self-motivated, able to prioritize effectively, and possess the ability to share complex ideas and information across diverse audiences in a clear and succinct manner. This role will support highly visible strategies that will have a significant impact on the direction of the end-to-end store experience and therefore should demonstrate strong executive presence and possess superior communication and presentation skills.

Requirements

• Bachelor’s degree in business, operations, strategy or a related field
• 5+ years of professional experience in business administration, consulting, strategic planning, or similar strategy-focused roles
• Ability to think strategically while balancing long-term goals with immediate business priorities
• General retail acumen – understanding of retail operations, field dynamics, and customer experience drivers
• Strong communication skills – including thought leadership, collaboration, partnership across diverse team environments
• Well organized – ability to lead, manage, and prioritize multiple projects efficiently
• Highly motivated – exhibit flexibility and willingness to take on new responsibilities and assignments and to assist with various ad hoc projects as needed
• Skilled in Microsoft Office, especially PowerPoint, and comfortable using program management tools

Nice To Haves

• Retail operations experience preferred

Responsibilities

• Support the creation, refinement, and articulation of the department’s long‑term North Star vision, ensuring strategic clarity and alignment across all retail operations functions
• Support highly visible, strategic, cross-functional, priority initiatives related to Ulta Beauty’s retail operations strategy
• Build governance models, decision‑making frameworks, and accountability routines that sustain strategic initiatives and ensure consistent execution
• Gather, synthesize, and socialize insights on retail trends, emerging technologies, consumer behavior shifts, and competitive innovations that are relevant to Ulta Beauty
• Bring creative, out-of-the-box thinking to identify white space opportunities: assess and articulate the strategic rationale, grounded in data-driven insights, in support of the retail operations strategy
• Support the effort of sharing the retail operations department story through crafting elevated PowerPoint presentations and working with key stakeholders across the department and enterprise

Benefits

• paid time off
• health
• dental
• vision
• life
• disability benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level