Manager, Talent & Operations - CoStar Group - Richmond, VA
About The Position
CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. The Manager, Talent & Operations leads a team responsible for the strategy, administration, and continuous improvement of Talent Acquisition systems, processes, and programs that support organizational growth and hiring effectiveness. This role oversees the day-to-day management and optimization of key recruiting technologies, including Workday Recruiting and Eightfold, while ensuring scalable, compliant, and efficient recruiting operations across the organization. This individual partners closely with Talent Acquisition, HR Services, HR Business Partners, HR Technology, Legal, Finance, and business leaders to drive operational excellence, improve recruiting workflows, and support enterprise talent initiatives. This position establishes governance and best practices, leads cross-functional programs, develops leadership reporting, maintains operational procedures, and supports change management. They will also coach and develop a team of professionals while fostering accountability, innovation, and continuous improvement.
Requirements
- Bachelor’s degree in Human Resources, Business, Information Systems, or a related field from an accredited, not-for-profit, in-person University or College.
- Track record of commitment to prior employers.
- 5+ years of experience in TA Operations, HR Operations, HRIS, or Recruiting Technology.
- Experience leading and developing employees, establishing priorities, and managing team performance.
- Experience administering recruiting or HR technology platforms including Workday.
- Knowledge of recruiting operations, reporting, and process improvement.
- Experience managing cross-functional projects and stakeholder relationships.
- Strong communication, organizational, and problem-solving skills.
Nice To Haves
- Experience administering Eightfold.
- Experience with system implementations, integrations, and enhancements.
- Knowledge of workflow automation and change management practices.
- Familiarity with compliance, data governance, and audit requirements.
- Strong analytical skills with the ability to translate data into actionable insights.
- Experience facilitating training and driving user adoption.
- Knowledge of emerging recruiting technologies and AI-enabled talent solutions.
Responsibilities
- Lead, coach, and develop a team responsible for Talent Acquisition systems, operations, processes, and programs.
- Establish team priorities, service standards, operating rhythms, and accountability measures aligned with business and hiring needs.
- Translate organizational priorities into scalable operational strategies and measurable plans that support growth and hiring effectiveness.
- Serve as the primary administrator for Workday Recruiting and Eightfold.
- Manage system configurations, enhancements, releases, and governance.
- Partners with vendors, Technology teams, and stakeholders to align systems with business needs.
- Design and optimize recruiting and HR operational processes.
- Drive workflow efficiency through automation and scalable solutions.
- Identify opportunities to improve productivity and user experience.
- Maintain data accuracy across recruiting systems.
- Develop reports and dashboards to support decision-making.
- Ensure compliance with company policies and applicable regulations.
- Deliver training on systems, tools, and processes.
- Create documentation and support adoption of new solutions.
- Lead change management efforts related to technology and operational improvements.
- Partner with HR, Technology, Legal, and business leaders to implement integrated solutions.
- Lead operational projects such as acquisitions/ integrations, new programs, and recruiting initiatives.
- Evaluate emerging technologies and best practices to drive continuous improvement.
Benefits
- Generous compensation and performance-based incentives.
- Internal training.
- Tuition reimbursement.
- Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
- Life, legal, and supplementary insurance
- Virtual and in person mental health counseling services for individuals and family
- Commuter and parking benefits
- 401(K) retirement plan with matching contributions
- Employee stock purchase plan
- Paid time off
- Tuition reimbursement
- On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
- Access to CoStar Group’s Employee Resource Groups
- Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
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What This Job Offers
Job Type
Full-time
Career Level
Manager
