Manager, Talent Development Programs

Zayo Group•Denver, CO

6d•$77,100 - $118,600•Hybrid

About The Position

Zayo is seeking a Manager, Talent Development Programs to support the execution of instructor-led leadership development, learning, and other talent initiatives across the organization. This role will be responsible for coordinating and delivering high-quality development experiences, managing multiple programs and cohorts simultaneously, supporting facilitators and stakeholders, and ensuring programs run smoothly from planning through completion. Reporting to the Director, Leadership, Capability & Community, this role will translate strategic priorities into strong program execution. The ideal candidate is highly organized, comfortable facilitating groups and interacting with senior leaders, analytically minded, and able to manage multiple priorities in a fast-paced environment.

Requirements

Bachelor’s degree or equivalent relevant experience.
Minimum of five to seven (5–7) years of experience in learning and development, talent management, workforce education and career programs, HR program management, leadership development, or a related field.
Demonstrated experience coordinating and delivering complex programs with multiple stakeholders, timelines, and concurrent priorities.
Strong facilitation and presentation skills, with the confidence to lead meetings, program kickoffs, orientations, and learning sessions.
Comfort working with executives and senior leaders in a professional, credible, and responsive manner.
Strong project and program management skills, including attention to detail, prioritization, organization, and follow-through.
Ability to manage multiple workstreams independently while knowing when to escalate risks, decisions, or stakeholder needs.
Strong written and verbal communication skills, including the ability to create clear participant communications, program materials, presentations, and leadership updates.
Strong analytical skills and comfort working with program data, dashboards, surveys, and metrics.
Ability to interpret data, identify trends, and translate findings into clear observations and recommendations.
Proficiency with Microsoft Office or Google Workspace, particularly PowerPoint or Slides and Excel or Sheets.

Nice To Haves

Experience with learning management systems, survey tools, talent platforms, or other HR technology is preferred.
Experience supporting leadership development, cohort-based learning, internship programs, rotational programs, or other early career initiatives is strongly preferred.

Responsibilities

Coordinate and execute instructor-led, cohort-based, and leadership development programs from planning through completion.
Manage program calendars, timelines, participant communications, enrollment, materials, facilitators, vendors, logistics, and follow-up.
Facilitate program kickoffs, orientations, cohort meetings, selected learning sessions, and other development experiences.
Partner with executives, people leaders, HR partners, facilitators, vendors, and subject matter experts to support effective program delivery.
Manage multiple programs and workstreams concurrently while maintaining visibility to deadlines, dependencies, risks, and deliverables.
Track participation, completion, engagement, feedback, and other program metrics.
Maintain dashboards, reports, and program summaries that provide visibility into program performance and participant experience.
Analyze program data and feedback to identify trends, opportunities, and recommendations for continuous improvement.
Support surveys, evaluations, and post-program measurement to assess program effectiveness.
Maintain program documentation, playbooks, facilitator guides, templates, and operating processes to support consistency and scalability.
Identify opportunities to streamline program administration, improve communications, and strengthen the overall learning experience.
Contribute to additional leadership, capability, and talent initiatives based on evolving business priorities.