About The Position

The Manager, Talent Acquisition Technology delivers and operates technology solutions that improve how Talent Acquisition works. Guided by ADT's BLUE cultural values, this role turns established technology priorities into implementations, enhancements, and operational improvements that increase recruiter productivity, improve candidate and hiring leader experiences, and strengthen technology adoption. Leading day-to-day delivery and operations, the Manager oversees implementations, releases, enhancements, testing, production support, and continuous improvement. The role partners with Talent Acquisition, HR Technology, IT, vendors, and other key functions to deliver solutions effectively, operate them reliably, and achieve intended outcomes. The Manager also supports AI and automation initiatives and leads and develops team members.

Requirements

  • Bachelor’s degree or equivalent relevant education and experience.
  • At least 5 years of experience in TA Technology, HR Technology, TA Operations, technology delivery, or a related field, including team or project leadership.
  • Experience implementing, supporting, or optimizing enterprise HR or Talent Acquisition technology and translating business requirements into executable work.
  • Proven success leading cross-functional initiatives with business stakeholders, HR Technology, IT, and vendors.
  • Strong project management, problem-solving, communication, and organizational skills.
  • Ability to own execution and outcomes across multiple concurrent initiatives, managing priorities, risks, and dependencies with sound judgment.
  • Knowledge of Talent Acquisition processes and enterprise recruiting technology, with the ability to identify root causes, improve processes, and implement practical solutions.
  • Ability to build trusted cross-functional relationships, translate business and technology needs for diverse audiences, and remove barriers.
  • Ability to embrace change and feedback and coach others through ambiguity with emotional intelligence.

Nice To Haves

  • Talent Acquisition technology experience in large, complex, or high-volume hiring environments, including ATS, CRM, sourcing, assessment, and scheduling tools.
  • Experience managing technology implementations, releases, testing, production support, change adoption, vendors, service expectations, and operational metrics.
  • Experience with AI, automation, or emerging technology in HR or Talent Acquisition.

Responsibilities

  • Translate Talent Acquisition technology priorities into executable plans and lead day-to-day delivery of implementations, enhancements, and optimizations, managing timelines, dependencies, risks, communications, outcomes, and stabilization.
  • Manage intake, enhancement requests, and competing priorities; clarify requirements and balance business impact, urgency, and capacity with the Senior Manager and technical partners.
  • Lead release management, testing, user acceptance, and production support; coordinate vendors and technical teams to validate changes, resolve issues, address root causes, and improve stability.
  • Partner with Talent Acquisition, HR Technology, IT, and vendors to remove delivery barriers, coordinate dependencies, and maintain clear accountability.
  • Drive adoption and optimization through user feedback, training, and communications; monitor delivery, system, and adoption metrics and escalate material risks with recommended solutions.
  • Support AI and automation initiatives across requirements, testing, implementation readiness, operations, and ongoing improvement.
  • Lead and develop team members by setting clear expectations, coaching performance, and fostering accountability, collaboration, and continuous improvement.
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