About The Position

The Manager, Talent Acquisition Technology delivers and operates technology solutions that improve Talent Acquisition, translating established technology priorities into implementations, enhancements, and operational improvements. The role aims to strengthen recruiter productivity, candidate and hiring leader experiences, and technology adoption. Leading day-to-day technology delivery and operations, the Manager combines project leadership, technology expertise, and problem-solving to manage implementations, releases, enhancements, testing, production support, and continuous improvement. The role partners with Talent Acquisition, HR Technology, IT, vendors, and other functions to deliver reliable solutions and achieve intended outcomes. It also leads and develops assigned team members.

Requirements

  • Bachelor’s degree or equivalent combination of education and relevant experience.
  • At least 5 years of experience in Talent Acquisition Technology, HR Technology, TA Operations, technology delivery, or a related field, including demonstrated team or project leadership.
  • Experience implementing, supporting, or optimizing enterprise HR or Talent Acquisition technology and translating business requirements into executable work.
  • Demonstrated success partnering with business stakeholders, HR Technology, IT, and vendors to deliver cross-functional technology initiatives.
  • Strong project management, problem-solving, communication, and organizational skills, with the ability to manage competing priorities and resolve issues.
  • Strong understanding of Talent Acquisition processes and enterprise recruiting technology.
  • Strong written and verbal communication skills, including the ability to translate business needs and technology issues for diverse stakeholders.
  • Demonstrated leadership, emotional intelligence, and ability to coach others while navigating ambiguity and change.
  • Strong project and technology delivery skills, including the ability to manage multiple initiatives and competing priorities.

Nice To Haves

  • Experience supporting Talent Acquisition technology in a large, complex, or high-volume hiring environment.
  • Experience across ATS, CRM, sourcing, assessments, scheduling, automation, or other recruiting technologies.
  • Experience managing technology implementations, enhancements, releases, testing, production support, and change adoption.
  • Experience supporting AI, automation, or emerging technology capabilities within HR or Talent Acquisition.
  • Experience managing technology vendors, operational metrics, service expectations, and continuous improvement.

Responsibilities

  • Translate established Talent Acquisition technology priorities into executable plans, milestones, and deliverables, guiding initiatives from requirements through implementation and stabilization.
  • Lead day-to-day delivery of technology implementations, enhancements, and optimization efforts, managing timelines, dependencies, risks, stakeholder communications, and outcomes.
  • Manage technology intake and enhancement requests, clarify business requirements, and coordinate feasibility, prioritization, and delivery with the Senior Manager and technical partners.
  • Lead release management, testing, and user acceptance activities to evaluate, validate, communicate, and implement technology changes effectively.
  • Manage production support and break-fix processes, coordinating vendors and technical teams to resolve issues, identify root causes, and improve operational stability.
  • Partner with Talent Acquisition, HR Technology, IT, and vendors to resolve delivery barriers, coordinate dependencies, and maintain accountability for actions and commitments.
  • Connect insights, technical capabilities, and workflows across teams and tools to identify gaps and translate findings into actionable solutions.
  • Drive adoption and continuous improvement of Talent Acquisition technology through user feedback, utilization insights, training and communication support, and optimization opportunities.
  • Monitor delivery performance, system issues, enhancement progress, adoption, and operational metrics; escalate material risks with recommended solutions.
  • Support AI and automation initiatives by coordinating requirements, testing, implementation readiness, operational processes, and ongoing performance improvement.
  • Lead and develop assigned team members by setting expectations, coaching performance, and fostering accountability, collaboration, and continuous improvement.
  • Manage projects from planning through implementation, coordinating stakeholders, timelines, dependencies, and risks to deliver business outcomes on time.
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