Manager - Table Games Floor
About The Position
Ensures an exceptional customer experience while playing Table Games. Individually and personally responsible for customer loyalty and return visitation by building relationships through one of a kind customer interaction. Responsible for overall operation of casino table games in assigned pits in accordance with applicable State regulations, company policies and internal controls. Responsible for training and conduct of casino table games personnel. Responsible for proper staffing and scheduling of casino games personnel. Promotes staff development with appropriate documentation. May act as Casino Shift Manager on duty as needed. Ensures integrity of games by utilizing Surveillance. Responsible for protecting gaming equipment and company assets. Ensure proper ratings of players by Supervisory personnel. Act as a role model during guest interactions. Performs other duties as assigned.
Requirements
- Knowledge of all casino game rules and regulations
- PC experience preferred
- Minimum of four (4) years of Casino management experience preferred
- Experience with daily scheduling in a Casino environment
- Strong organizational, planning and supervisory skills
- Strong Leadership and Management Skills
- Knowledge of support operations for Table Games Dept.
- Must secure appropriate RI mandated gaming licenses
- Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting
- Must be able to work under pressure and walk rapidly for long periods of time
- Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, make decisions, concentrate, remember, attention to and observe details, use of ten key and personal computer
- Constantly use mental alertness to achieve high level of accuracy in completing tasks
- Must be able to complete complex arithmetic and mathematics quickly and accurately
Responsibilities
- Ensures an exceptional customer experience while playing Table Games
- Responsible for customer loyalty and return visitation by building relationships
- Responsible for overall operation of casino table games in assigned pits
- Responsible for training and conduct of casino table games personnel
- Responsible for proper staffing and scheduling of casino games personnel
- Promotes staff development with appropriate documentation
- May act as Casino Shift Manager on duty as needed
- Ensures integrity of games by utilizing Surveillance
- Responsible for protecting gaming equipment and company assets
- Ensure proper ratings of players by Supervisory personnel
- Act as a role model during guest interactions
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
