Manager - Table Games Floor
About The Position
The Manager - Table Games Floor is responsible for ensuring an exceptional customer experience while playing Table Games. This role is individually and personally responsible for customer loyalty and return visitation by building relationships through unique customer interactions. The position oversees the overall operation of casino table games in assigned pits in accordance with applicable State regulations, company policies, and internal controls. Key responsibilities include training and managing table games personnel, ensuring proper staffing and scheduling, and promoting staff development. The role may also involve acting as Casino Shift Manager on duty, ensuring game integrity through surveillance, protecting gaming equipment and company assets, and ensuring proper player ratings by supervisory personnel. The Manager acts as a role model during guest interactions and performs other duties as assigned.
Requirements
- Knowledge of all casino game rules and regulations.
- PC experience preferred.
- Minimum of four (4) years of Casino management experience preferred.
- Experience with daily scheduling in a Casino environment.
- Strong organizational, planning and supervisory skills.
- Strong Leadership and Management Skills
- Knowledge of support operations for Table Games Dept.
- Must secure appropriate RI mandated gaming licenses
Responsibilities
- Ensures an exceptional customer experience while playing Table Games
- Individually and personally responsible for customer loyalty and return visitation by building relationships through one of a kind customer interaction
- Responsible for overall operation of casino table games in assigned pits in accordance with applicable State regulations, company policies and internal controls.
- Responsible for training and conduct of casino table games personnel
- Responsible for proper staffing and scheduling of casino games personnel
- Promotes staff development with appropriate documentation
- May act as Casino Shift Manager on duty as needed
- Ensures integrity of games by utilizing Surveillance
- Responsible for protecting gaming equipment and company assets
- Ensure proper ratings of players by Supervisory personnel
- Act as a role model during guest interactions
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
