400 Table Games Floor Supervisor
About The Position
Supervises the operations of table games in an assigned area on a shift. This role requires the ability to perform all functions of supervised positions, review table trays for chip and token inventory, and assist in maintaining departmental records. The supervisor ensures that required facilities and equipment are available and functioning properly, provides security and accountability for Blackjack funds, and greets guests to ensure they are properly hosted. They also handle guest complaints, make the Shift Supervisor aware of all Title 31 transactions, and rate players and dealers daily, including completing annual evaluations. Maintaining knowledge of all property events, attending mandatory meetings and training, and upholding confidentiality are key. The role requires sensitivity to Native American Culture and adherence to Leech Lake Gaming Human Resource Policy, Departmental Policy Manual, Tribal Internal Controls (TICs), and other applicable regulations. The supervisor is responsible for securing the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe, and performing other duties as assigned.
Requirements
- Ability to perform all functions of supervised positions.
- Good hand dexterity.
- Pleasant personality and excellent guest services.
- Basic math skills.
- Neat, clean, and professional appearance.
- Able to endure positioning and standing for long periods of time which could cause stress to mental concentration.
- Able to withstand positioning which can cause stress to various parts of the body.
- Knowledge of State Gaming Compact, Leech Lake Gaming Internal Controls and Casino house rules.
- Must be 18 years of age or older.
- Physically capable of remaining on feet for long periods of time.
- Must meet Tribal/State compact licensing requirements.
- Must pass criminal background check.
- Must submit to drug testing.
Nice To Haves
- Must pass Leech Lake Gaming approved Dealer’s Training Course and approved Floor Supervisor’s Training Course.
Responsibilities
- Supervises table games in an assigned area of the department.
- Reviews table trays to ensure an adequate inventory of chips and tokens.
- Assists in maintaining the necessary records pertaining to activities in the department.
- Determines that required facilities and equipment are available and functioning properly.
- Provides proper security and accountability of Blackjack funds.
- Greets guests and ensures they are properly hosted.
- Handles guest complaints.
- Makes Shift Supervisor aware of all Title 31 transactions.
- Rates players on a daily basis.
- Rates and evaluates dealers on a daily basis, and completes annual evaluations.
- Maintains knowledge of all events in the property as a whole.
- Attends and/or facilitates all mandatory meetings and training.
- Maintains confidentiality at all times.
- Is sensitive to Native American Culture.
- Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
- Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
