Manager Systems Administration
About The Position
The Manager Systems Administration provides hands-on leadership to GreenState’s Business Systems Administrators within the IT Engineering organization. The team oversees member-facing and internal applications, supports operational excellence across the Software Development Lifecycle, and collaborates with business partners. The manager enhances solutions architecture and oversees Agile development practices for administration scrum teams to support organizational and operational change. The role leads the end-to-end delivery, maintenance, installation, and configuration of applications; manages application lifecycles from technical requirements through deployment; and ensures reliable operations. It also oversees consistent alerting, monitoring, maintenance, and support practices, while aligning technology solutions with architectural and evolving security standards. The position manages and develops staff, allocates resources in support of GreenState’s strategic plan, and promotes process improvement, automation, and effective end-user experiences. The position reports to the Director Enablement & Digital Delivery and is responsible for supervising others. The stated salary range is $137,492.42–$160,744.48, with a progressive benefit package.
Requirements
- Bachelor’s degree in STEM or MBA required.
- At least 6 years of experience leading engineering teams that develop or administer user interface software.
- Demonstrated experience recruiting and managing technical teams, including performance management.
- Experience leading and developing IT teams, with a focus on leadership, mentorship, and team development.
- Leadership experience managing multiple cross-functional teams or projects and influencing senior-level management and key collaborators.
- Advanced technical and business knowledge of the software development lifecycle, quality assurance, project management, and related fields or processes.
- Knowledge of Agile development and requirements management processes.
- Proficiency with a wide variety of servers and applications, and ability to adapt rapidly to emerging technologies, including on-premises and privately or publicly cloud-hosted applications.
- Ability to take ownership, work autonomously with minimal oversight, and communicate proactively while prioritizing tasks.
- Ability to manage ambiguity, build alignment, and create buy-in with cross-functional teams.
- Passion for engineering best practices and leading by example.
- Must be legally authorized to work in the United States for any employer without sponsorship.
Nice To Haves
- Master’s degree in Computer Engineering or Computer Science.
- Agile certification, such as PO, SM, CAP, or another certification.
- Six Sigma or PMP qualification.
Responsibilities
- Lead the end-to-end delivery, maintenance, installation, and configuration of GreenState applications.
- Collaborate with stakeholders and end users to understand and interpret business needs.
- Manage application lifecycles from technical requirements through deployment, supporting efficient and reliable operations.
- Manage and deliver work requests and projects within committed budgets and schedules and to a high quality standard.
- Support collaboration and establish appropriate urgency for issues involving vendor-supplied setups.
- Improve end-user experiences and operational efficiency through automation.
- Identify technical obstacles or deficiencies early and work with the team to find solutions.
- Share knowledge and develop effective, innovative solutions while promoting technology advancement and safeguarding information.
- Identify emerging technologies and trends that could improve solutions and future-proof applications.
- Assess and refine development processes and methods to improve team performance, efficiency, and product quality.
- Ensure Agile standards are followed and continuously improved.
- Ensure technology solutions align with architectural and evolving security standards, and manage application changes with minimal disruption to business operations.
- Consolidate alerting, monitoring, maintenance, and support processes to scale and enforce consistency across teams.
- Allocate team resources effectively and efficiently in support of GreenState’s strategic plan.
- Maintain a motivated, well-trained staff through effective employee relations and coaching.
- Adhere to credit union core values and service standards; demonstrate internal and external member-service focus, teamwork, confidentiality, and support for an inclusive work environment.
Benefits
- Progressive benefit package
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
