Manager Systems Administration

GreenState Credit Union•North Liberty, IA

10h

About The Position

The Manager Systems Administration provides hands-on leadership to GreenState’s Business Systems Administrators within the IT Engineering organization. The team oversees member-facing and internal applications and supports operational excellence through the software development lifecycle and collaboration with business partners. The manager enhances solutions architecture and oversees Agile development practices for administration scrum teams to drive organizational and operational changes. GreenState’s IT department partners with the business, enabling strategic objectives through technology and providing employees and members with reliable, relevant, and scalable technology platforms. GreenState describes its culture as focused on creating lasting value for members, communities, and employees, and on fostering an engaging, diverse, and inclusive workplace. The position leads application delivery and maintenance, installation, and configuration; manages the application lifecycle from technical requirements through deployment; and ensures efficient and reliable operations. It also oversees team practices, resources, staff development, and improvements to application support and delivery processes. The stated salary range is $137,492.42–$160,744.48, with a progressive benefit package.

Requirements

Bachelor’s degree in STEM or an MBA.
At least 6 years of experience leading engineering teams that develop or administer user-interface software.
Demonstrated experience recruiting and managing technical teams, including performance management.
Experience leading and developing IT teams, with a focus on leadership, mentorship, and team development.
Leadership experience managing multiple cross-functional teams or projects and influencing senior-level management and key collaborators.
Advanced technical and business knowledge of the software development lifecycle, quality assurance, project management, and related fields or processes.
Knowledge of Agile development and requirements management processes.
Proficiency with a wide variety of servers and applications, and ability to adapt rapidly to emerging technologies, including on-premises and privately or publicly cloud-hosted applications.
Ability to take ownership, work autonomously with minimal oversight, and communicate proactively while prioritizing tasks.
Ability to manage ambiguity, build alignment, and create buy-in across cross-functional teams.
Passion for engineering best practices and leading by example.
Must be legally authorized to work in the United States for any employer without sponsorship.

Nice To Haves

Master’s degree in Computer Engineering or Computer Science.
Agile certification, such as PO, SM, CAP, or another Agile certification.
Six Sigma or PMP qualification.

Responsibilities

Lead the end-to-end delivery and maintenance, installation, and configuration of GreenState applications.
Collaborate with stakeholders and end users to understand and interpret business needs.
Manage the application lifecycle from technical requirements through deployment, ensuring efficient and reliable operations.
Deliver work requests and projects within committed budgets and schedules and to a high standard of quality.
Support collaboration and appropriately prioritize issues involving vendor-supplied setups.
Improve end-user experiences and efficiency through automation.
Identify technical obstacles or deficiencies early and work with the team to develop solutions.
Collaborate and share knowledge to create effective and innovative solutions.
Foster technology advancement while balancing security and safeguarding information.
Identify emerging technologies and trends that could enable more effective solutions and future-proof applications.
Assess and refine development processes and methods to improve team performance, efficiency, and product quality.
Ensure Agile standards are followed and continuously improved.
Ensure technology solutions align with architecture and evolving security standards, and lead application changes smoothly with minimal business disruption.
Consolidate alerting, monitoring, maintenance, and support processes to promote scale and consistency across teams.
Allocate team resources effectively and efficiently in support of GreenState’s strategic plan.
Maintain a motivated, well-trained staff through effective employee relations and coaching.
Adhere to the Credit Union’s core values and Service Standards, demonstrate a positive internal and external member-service focus, and ensure member information remains confidential.
Demonstrate teamwork and support a diverse and inclusive work environment.