Manager, System Payroll

Corewell Health • Grand Rapids, MI

3d

About The Position

The Manager, System Payroll leads, plans, administers, and oversees payroll operations, including a team of direct reports and a complex centralized payroll program serving more than 60,000 team members across multiple states. The role is responsible for timely and accurate bi-weekly payroll processing and tax reporting while ensuring compliance with company policies and federal, state, and local tax laws.

The manager oversees payroll operations, team development and performance, regulatory compliance, tax filings and reporting, process improvement, audits, disaster recovery, and record retention. The position works with Finance, HRIS, IS, and other stakeholders to establish an annual plan, including year-end activities, and serves as an internal and external consultant. The role is based at Corewell Health Place in Grand Rapids, Michigan, with a Monday-to-Friday day schedule from 8 a.m. to 5 p.m., totaling 40 scheduled hours per week.

Requirements

• Bachelor’s degree in business administration, human resources, or accounting, or equivalent experience.
• Seven years of direct payroll experience.
• Three years of supervisory experience.
• Three years of experience in a fully automated time and attendance/payroll environment within a large, multi-site organization.

Nice To Haves

• One year of experience with Workday, ServiceNow, and UKG.
• Certified Payroll Professional (CPP) credential; strongly preferred.

Responsibilities

• Lead, plan, administer, and oversee payroll operations and the payroll operations team.
• Manage direct reports, including budgeting, hiring, performance reviews, work coordination and scheduling, salary recommendations, development, grievance resolution, coaching, and counseling.
• Set department goals, objectives, policies, and procedures, and model the organization’s core values.
• Monitor and ensure compliance with governmental requirements concerning wage and hour rules, garnishments, deductions, benefits, retirement, fringe benefits, time off, and other payroll matters.
• Lead payroll operations to ensure accurate and timely payroll processing, maintain excellent customer service, and resolve escalations.
• File tax returns and meet state wage detail, new hire, and W-2 reporting requirements; monitor accuracy and deadlines.
• Implement, document, and continuously improve payroll processes, including document retention, manual checks, overpayments, manual deductions, gross pay calculations, deferred compensation, garnishments, levies, child support, and relocation.
• Evaluate and improve audit, disaster recovery, and record retention processes and procedures.
• Establish an annual plan, including year-end activities, in collaboration with Finance, HRIS, IS, and other stakeholders.
• Communicate, collaborate, and act as a consultant internally and externally, including with auditors and legal counsel.
• Evaluate and audit payroll program specifications within technology systems.
• Stay current on payroll trends and best practices and apply that knowledge to maintain payroll integrity.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager