Manager, System Payroll

Corewell Health•Grand Rapids, MI
•Onsite

About The Position

The Manager, System Payroll leads, plans, administers, and oversees payroll operations for a complex centralized program serving more than 60,000 team members across multiple states. The role is responsible for accurate and timely biweekly payroll processing and tax reporting in compliance with company policies and federal, state, and local tax laws. The manager leads, develops, and coaches direct reports; sets department goals, objectives, policies, and procedures; and oversees payroll operations, reporting, compliance, customer service, and continuous improvement. The role collaborates with Finance, HRIS, IS, and other stakeholders, and serves as a consultant to internal and external partners, including auditors and legal counsel. This is a full-time, onsite role based in Grand Rapids, Michigan, with a day shift schedule of 8 a.m. to 5 p.m., Monday through Friday, totaling 40 scheduled hours per week. Weekend work is not scheduled.

Requirements

  • Bachelor’s degree, or equivalent experience, in business administration, human resources, or accounting.
  • At least 7 years of direct payroll experience.
  • At least 3 years of supervisory experience.
  • At least 3 years of experience in a fully automated time and attendance/payroll environment within a large, multi-site organization.

Nice To Haves

  • At least 1 year of experience with Workday, ServiceNow, and UKG.
  • Certified Payroll Professional (CPP) certification is strongly preferred.

Responsibilities

  • Lead and oversee payroll operations, ensuring accurate and timely payroll processing.
  • Manage the payroll team, including budgeting, hiring, performance reviews, work coordination and scheduling, salary recommendations, employee development, grievance resolution, coaching, and counseling.
  • Set department goals, objectives, policies, and procedures, and model the organization’s core values.
  • Ensure compliance with governmental requirements and regulations concerning payroll, wage and hour rules, garnishments, deductions, benefits, retirement, fringe benefits, and time off.
  • Keep current with payroll trends and best practices, make recommendations, and apply relevant knowledge to maintain the integrity of the payroll function.
  • Promote excellent customer service and resolve escalated issues.
  • File tax returns and meet state wage detail reporting, new hire reporting, and W-2 preparation requirements; monitor accuracy and ensure deadlines are met.
  • Implement, document, and continuously improve payroll processes, including document retention, manual checks, overpayments, manual deductions, gross pay calculations, deferred compensation, garnishments, levies, child support, and relocation.
  • Evaluate and improve audit, disaster recovery, and record-retention processes and procedures.
  • Establish an annual plan, including year-end activities, in collaboration with Finance, HRIS, IS, and other stakeholders.
  • Communicate and collaborate with internal and external partners, including auditors and legal counsel, and act as a consultant.
  • Evaluate and audit payroll program specifications within technology systems.

Benefits

  • Comprehensive benefits package supporting financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory for restaurants, phone plans, spas, and other offerings.
  • Optional identity theft protection, home insurance, and auto insurance.
  • Traditional and Roth retirement options with service contribution and matching savings.
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