Manager, Supply Chain

Caliber Collision•Lewisville, TX

About The Position

The Manager, Supply Chain leads category management and strategic sourcing for assigned collision purchasing categories, aligning procurement plans with Caliber's business objectives, roadmap, and savings targets. The role analyzes spending, markets, supplier capabilities, and industry trends; identifies sourcing and cost-optimization opportunities; and develops sourcing models for supply chain partners such as distributors and manufacturers. The manager oversees supplier sourcing, negotiation, contracting, implementation, performance, and compliance. They use spend and performance data to drive savings and report category results, risks, and recommendations to senior leadership. The role also manages and develops Supply Chain Specialists and leads cross-functional programs, including product evaluations and sustainability goals. The position partners with internal and external stakeholders to support operational, quality, and financial standards. Other duties may be assigned.

Requirements

  • Bachelor's degree in Business, Supply Chain, or a related field, or an equivalent combination of education, training, and experience.
  • 8+ years of progressive procurement experience, including negotiation and RFP management.
  • Demonstrated experience managing supplier performance against SLAs and corrective actions.
  • Strong knowledge of industry operating costs, procurement methods, and pricing practices.
  • Proficiency with analytical tools, including Excel and Power BI.
  • Exceptional written and verbal communication, presentation, and influencing skills.
  • Structured, fact-based decision-making, an appropriate sense of urgency, and a customer-first perspective.
  • Ability to work independently with minimal supervision while collaborating as a team player.
  • Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • People leadership experience.
  • Collision repair, automotive parts, or distribution experience.
  • Price audit, rebate administration, and contract compliance experience.

Responsibilities

  • Develop and execute category management plans for assigned collision purchasing categories, aligned with business objectives, the procurement roadmap, and annual savings targets.
  • Analyze spend, market conditions, supplier capabilities, and industry trends to identify sourcing, cost-optimization, and standardization opportunities.
  • Research products and services and conduct financial and reputational research on suppliers.
  • Develop best-practice sourcing models for supply chain partners, including distributors and manufacturers.
  • Lead RFIs, RFPs, and RFQs from supplier evaluation through negotiation, contracting, and implementation.
  • Negotiate pricing, commercial terms, service levels, rebates, allowances, and value-added programs.
  • Partner with Legal and Finance to structure, negotiate, and finalize supplier agreements.
  • Standardize purchasing policies and program requirements across the organization.
  • Establish and enforce supplier SLAs, KPIs, and scorecards tied to operational requirements.
  • Lead supplier performance reviews and executive business reviews; drive corrective action plans through resolution.
  • Manage vendor and item compliance reporting for service, quality, deviated pricing, and rebate and allowance collection.
  • Conduct price audits to verify contracted deviated prices are accurately invoiced through distribution networks.
  • Identify and mitigate supplier risks, including financial health, concentration, and business continuity.
  • Use spend management and performance data to drive savings, cost avoidance, and value across the distribution system.
  • Report category performance, savings, risks, and recommendations to senior leadership.
  • Manage, coach, and develop Supply Chain Specialists, setting priorities, accountabilities, and performance expectations.
  • Lead program management and cross-functional initiatives, including product evaluations and sustainability goals.
  • Partner with stakeholders and influence Operations, Finance, and supplier leadership to align requirements, sourcing priorities, and implementation plans.
  • Perform other duties as assigned.
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