manager, supplier relationships, Sourcing Operations (Nashville, TN)

Starbucks • Nashville, TN

15h • Hybrid

About The Position

This job contributes to Starbucks success by managing supplier sourcing and management programs, implementing industry best-practice solutions and strategies and developing key relationships that meet strategic business needs. Leads efforts to reduce costs and improve service and quality through comprehensive supplier sourcing, management and relationship practices. Models and acts in accordance with Starbucks guiding principles.

Requirements

• Bachelor’s degree or significant relevant experience
• 7 years - Contract management
• 7 years - Financial analysis, modeling and business planning
• 7 years - Managing multiple functions in a dynamic, high-growth organization, including strategic alliance development, supplier management and performance assessment
• 7 years – Operations, sourcing and procurement experience in a retail, food, high-tech or information technology industry
• 7 years - Developing and implementing leading edge policies and processes
• 5 years - Developing sourcing requirements and strategies based on business requirements
• 5 years - Leading key sourcing activities and supplier performance programs

Responsibilities

• Lead by setting goals for the work group, developing organizational capability, and modeling how we work together
• Identify and communicate key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results
• Lead or participate in supplier contract negotiation and execution
• Support the implementation of company programs to ensure the success of the Company
• Develop strategic and operational plans for the work group, managing execution, and measuring results
• Contribute to defining best practices and developing the framework to deliver leading edge sourcing, supplier selection, contracting and supplier performance measurement programs in support of business strategies and plans. Develops and implements processes and procedures to actively manage the supplier relationship through its life cycle
• Develop Service Level Agreements and methods to monitor performance. Monitors supplier performance against established Key Performance Indicators and compliance with other contract requirements, and provides management reports
• Identify synergies within existing supplier services, researches industry trends in products and services, and identifies viable new sources of supply
• Initiate and conduct formal business and performance reviews with supplier and company leadership to set strategic direction and establish potential development opportunities
• Lead review of supplier options and costs for similar products and services, establishing a standard process to evaluate and measure award criteria. Provide standards for the team and guidance in development of project statement of work, supplier contract negotiation strategy, contract review and execution
• Plan and manage business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives
• Prepare, communicate and educate client groups and team on changes in policies and practices within the organization
• Act as interface within Starbucks to ensure effective communication with cross functional groups, project managers and business unit leadership relative to supplier relationships, business requirements, direction and strategy
• Consult with department leadership to identify needs for improved and expanded supplier performance
• Identify opportunities to increase customer satisfaction, product quality, and efficiency, and to improve processes and reduce costs relative to supplier relationships
• Manage new and ongoing key supplier relationships, promoting best practices in performance and cost management.
• Participate on project teams representing Starbucks to suppliers
• Serve as point person between internal business owner and suppliers, and lead efforts to resolve performance anomalies or exceptions.
• Provide partners with coaching, feedback, and developmental opportunities and building effective teams
• Challenge and inspire partners to achieve business results
• Conduct and ensure the completion of performance reviews
• Ensure partners adhere to legal and operational compliance requirements
• Oversee training and development of partners directly and indirectly managed and makes effective staffing decisions
• Provide coaching, direction and leadership support to team members in order to achieve partner, business and customer results
• Teach and mentor Starbucks partners on supplier management roles and processes.

Benefits

• Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation from date of hire
• Sick time (accrued at 1 hour for every 25 hours worked)
• Eight paid holidays
• Two personal days per year
• 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings
• Financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Student loan management resources
• Access to other educational opportunities
• Backup care
• DACA reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees