Manager Stroke Program - North Chicago
About The Position
The Manager Stroke Program provides expert consultation, leadership, and oversight to all market area sites related to stroke program operations, including Stroke Center certifications, quality of care management, and peer review. This role is responsible for directing the operations of stroke center(s), integrating operational and clinical management, and providing a full continuum of stroke care. The Manager develops service strategies to achieve and maintain national benchmarks and best practices for stroke patients, while maintaining and promoting effective relationships with and between each stroke center. They act as a liaison between stroke coordinators and administrative and medical leadership, and facilitate and coordinate local stroke committees. This position oversees Comprehensive/Primary Stroke Center certification in collaboration with the Director, Stroke Quality staff, and Stroke Program Medical Director, including oversight of applications, reports, action plans, and coordination of onsite certification visits. The Manager ensures current clinical practice guidelines (CPGs) are incorporated into the care of the acute stroke patient, partnering with leadership to refine algorithms, review order sets, care plans, and policies/procedures. They establish annual stroke program goals, develop and implement strategies to achieve them, and co-chair site-based stroke committees. The role collaborates with the Stroke Program Medical Director and Stroke Quality team to establish quality improvement plans, oversees improvements in stroke quality outcomes/measures, and reports quality data. The Manager analyzes stroke data, facilitates corrective action, and reviews/revises tools for rounding and tracers. They provide input and expertise in the development, application, and evaluation of orientation and continuing education programs, coaching staff to identify goals and assisting with areas of deficit or growth. The Manager coordinates and manages all necessary resources for optimal care, including staff, patient educational supplies, and stroke office supplies, and facilitates research-based nursing by creating an environment that encourages the utilization of research in practice. Additionally, they provide expert clinical advice to the multidisciplinary team in designing collaborative teaching plans and patient/family education, and coordinate community and EMS educational offerings.
Requirements
- Registered Nurse license issued by the state in which the team member practices
- Certified Stroke Registered Nurse (SCRN) certification issued by the American Board of Neuroscience Nurses (ABNN) needs to be obtained within 2 years
- Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA)
- Master's Degree in Nursing or related field
- Typically requires 5 years of experience in stroke/neurosciences nursing and progressive leadership in nursing, as well as experience with program coordination, project management and working with regulatory and accreditation requirements.
- Includes 1 year of supervisory experience in stroke/neurosciences.
- Working knowledge of the components of quality and acute patient care needs specifically related to stroke care.
- Maintains clinical expertise to effectively manage physical, emotional, psychosocial and spiritual needs of patients throughout the care continuum.
- Excellent analytical and interpersonal communication skills necessary to collaborate with families, patients, and physicians.
- Demonstrated ability to work well with physicians and other professionals in a direct and positive manner.
- Must be able to operate all equipment essential to performing the duties of the job.
- Must be able to sit, stand, walk, and lift throughout the workday.
- Must have functional sight, speech and hearing.
Responsibilities
- Provides expert consultation, leadership, and oversight to all market area sites related to stroke program operations including Stroke Center certifications, quality of care management, and peer review.
- Directs the operations of stroke center(s) including integrating operational and clinical management, providing a full continuum of stroke care.
- Develops service strategies to achieve and maintain national benchmarks and best practices for stroke patients.
- Maintains and promotes effective relationships with and between each stroke center.
- Acts as a liaison between stroke coordinators and administrative and medical leadership.
- Facilitates and coordinates local stroke committees.
- Oversees the Comprehensive/Primary Stroke Center certification in collaboration with the Director, Stroke Quality staff, and Stroke Program Medical Director.
- Ensures current clinical practice guidelines (CPGs) are incorporated into the care of the acute stroke patient.
- Establishes annual stroke program goals, in collaboration with the Stroke Program Medical Director and the Core Stroke Committee.
- Co-chairs site-based stroke committees with key stroke team members.
- Collaborates with Stroke Program Medical Director and Stroke Quality team to establish the quality improvement plans.
- Oversees improvements in stroke quality outcomes/measures.
- Provides input, direction and expertise in the development, application, and evaluation of orientation and continuing education programs.
- Coaches staff to assist in identification of their goals to advance practice and career advancement.
- Develops a plan with employees for achievement of identified goals.
- Assists personnel in areas where deficits are identified.
- Assists personnel in identification of areas of growth.
- Coordinates/manages all resources necessary to optimally provide care.
- Facilitates research-based nursing by creating an environment that encourages the utilization of research in practice.
- Provides expert clinical advice to the multidisciplinary team in designing collaborative teaching plans/programs and in planning/providing patient/family education and discharge planning including wellness and health maintenance within designated specialty.
- Coordinates community and EMS educational offerings per regulatory guidelines and community needs.
Benefits
- Comprehensive suite of Total Rewards
- Benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
