System Manager Stroke Program

Health First Careers•Melbourne, FL

About The Position

The Stroke Program Manager leads and supports Stroke and Neuroendovascular services across the Health First Integrated Delivery Network (IDN), under the direction of the System Vice President, Orthopedics and Spine Institute and Neurosciences Center of Excellence. In partnership with the Stroke Medical Director and Neurosciences leadership, the manager promotes a consistent approach to stroke care across the IDN, including Parrish Healthcare and Health First’s Freestanding Emergency Departments. The role drives improvements in access, treatment times, patient outcomes, certification readiness, and daily program performance. The manager organizes, measures, and improves the stroke program across the IDN. This includes clarifying hospital-specific stroke capabilities and pathways, supporting potential transition of Holmes Regional Medical Center to a Comprehensive Stroke Center, maintaining certification readiness, overseeing registry performance and reporting, coordinating education, and standardizing the post-stroke continuum of care. The role also works with operational leaders on Interventional Lab and outpatient clinic operations.

Requirements

Bachelor’s degree in Nursing (BSN) or a relevant field.
Five years of clinical experience in an acute care environment.
Excellent knowledge and understanding of stroke patient care.
Proficiency with MS Teams and MS Office, including Word, Excel, PowerPoint, and Outlook.
Strong organizational skills and ability to prioritize work and manage time.
Strong interpersonal, communication, and presentation skills.
Strong decision-making skills.
Ability to maintain positive working relationships with all levels within the organization.
Analytical ability to recognize and resolve problems requiring technical or clinical interventions.
Ability to work flexible hours, including early morning and evening meetings.

Nice To Haves

Master’s degree in a relevant field.
Previous experience in neuroscience.
Stroke Certified Registered Nurse (SCRN) certification from the American Board of Neuroscience Nursing (ABNN).

Responsibilities

Partner with the Stroke Medical Director to establish system priorities and translate them into an implementation plan across the IDN.
Clarify the stroke model for each Health First hospital, including site capabilities, escalation pathways, transfer expectations, and access to thrombectomy and other advanced services.
Lead the project team evaluating and pursuing the transition of Holmes Regional Medical Center from a Thrombectomy-Capable Stroke Center to a Comprehensive Stroke Center, including gap assessment, owners, and milestones.
Maintain readiness for stroke certification and designation requirements by managing monthly multidisciplinary stroke meetings.
Oversee stroke registry performance and reporting, including Get With The Guidelines-Stroke, and use system scorecards to track treatment times, outcomes, transfers, and complications.
Coordinate education delivery and competency needs across emergency departments, stroke units, EMS, the Transfer Access Center, Radiology, critical care, therapies, and ambulatory follow-up teams.
Strengthen day-to-day coordination with emergency departments, FSEDs, EMS, the transfer center, imaging, critical care, rehabilitation, and other teams across the stroke continuum.
Standardize the post-stroke continuum, including inpatient-to-outpatient handoffs, imaging follow-up, stroke-clinic access, rehabilitation connections, survivor and community programs, and nurse-navigation requirements.
Identify technology, education, staffing, and infrastructure needs for the Stroke and Neuroendovascular program.
Collaborate with the Director, Heart and Vascular Tertiary Services Operations, on Interventional Lab operations and with the Practice Manager, Physician Specialty Office, on outpatient clinic operations.