Manager, Strategic Account Management
About The Position
The Manager, Strategic Account Management leads the development and execution of account strategies to drive business growth and customer satisfaction. The role builds and maintains relationships with key stakeholders, aligns business objectives with customer needs, drives accountability, and identifies opportunities for continuous growth. It uses data analysis, negotiation, and strategic planning to identify opportunities and deliver measurable results while ensuring compliance with company policies and ethical standards. This position supports Walmart Business B2B Marketplace and relevant assortment categories. The B2B Marketplace team maintains a comprehensive, high-quality product assortment for business customers on Walmart’s Business site and app. Working closely with Walmart Marketplace teams, the group uses seller catalogs, inventory access, and pricing strategies to enhance the B2B customer value proposition and drive incremental revenue growth for marketplace sellers. The role contributes through strategic account planning, stakeholder relationship management, and data-driven decision-making in a dynamic marketplace environment.
Requirements
- Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or a related area, plus 2 years of experience in business management, marketing and sales, healthcare, omnichannel merchandising, or a related area.
- Option 2: 4 years of experience in business management, marketing and sales, healthcare, omnichannel merchandising, or a related area.
- Proven experience in strategic account management, with strong stakeholder engagement and relationship management skills.
- Expertise in business planning, account planning, and negotiation.
- Ability to analyze business metrics and data models to inform decisions and identify improvement opportunities.
- Ability to build productive partnerships and address complex business challenges with innovative solutions.
- Proficiency in AI, data modeling, interpretation of business metrics, and developing actionable insights.
- Strong communication skills to lead negotiations across functions, influence business strategy, and deliver value-driven outcomes.
- Commitment to ethical standards, integrity, accountability, and continuous improvement.
Nice To Haves
- Experience leading cross-functional teams.
- Master's degree in business, marketing and sales, healthcare, or a related area.
- Sales experience.
Responsibilities
- Develop and maintain strong relationships with key stakeholders to support strategic plans and business initiatives.
- Lead account planning and forecasting activities, using data models and business metrics to inform decisions.
- Analyze business metrics and data models to identify improvement opportunities and inform decision-making.
- Translate business requirements into actionable projects aligned with overall strategy and measurable results.
- Drive sales proposals, presentations, and onboarding processes to optimize customer experiences and revenue growth.
- Foster collaboration across teams to deliver value-driven solutions and promote continuous learning and adaptability.
- Ensure compliance with ethical standards and promote accountability and integrity.
Benefits
- Competitive pay.
- Performance-based bonus awards and annual or quarterly performance bonuses.
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U: Walmart-paid education benefits for eligible full-time and part-time associates, including programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.
- Stock may be included as additional compensation for certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
