Manager, Strategic Account Management - Household Essentials - Cleaning Products

Walmart•Bentonville, AR

1d•Onsite

About The Position

This role is an office-based role, with preferred locations in Bentonville, AR or San Bruno, CA. The team is customer-focused, dedicated to helping sellers and suppliers grow on Walmart Marketplace by providing goods to customers at the best possible prices. The team works within their given books of businesses to cultivate a dedicated cohort of invested sellers through intermittent meetings, relationship building, and strategic plans. As a Strategic Account Manager, you will be responsible for growing the most critical accounts in Walmart's Marketplace business. You will partner with senior executives and leaders in these accounts to build their business on the Marketplace through strategic account planning, performance analysis, inventory insights, exclusive deals, events, and new product launches. This role is for individuals excited about driving business growth.

Requirements

Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
3 years of experience in e-commerce.
3 years of experience working with sellers/ suppliers/vendors, etc.
3 years of experience in merchandising/ category management
Proficiency in MS Office, with a focus on Excel
Strategic mindset and ability to prioritize tasks
Detail-oriented with a bias for action and a collaborative team player
Results-driven with a proactive approach to problem-solving and goal achievement
Excellent communication skills, including the ability to deliver presentations to peers, leadership, and internal and external stakeholders
Digital literacy and analytics skills
Strong business acumen
Support the development of executive-level presentations and perspectives

Nice To Haves

5+ years experience in Business Management, Marketing, Omni-Channel Merchandising, or a related area.
E-Commerce experience preferred.
Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
Strong negotiation and interpersonal skills.
Detail and results-oriented with sense of urgency.
You're seller obsessed and relationship driven.
You're a visionary always looking for ways to distinguish from the competition.
You thrive in constantly evolving, fast-paced, dynamic environments.
You're results-oriented with a proven track record of leadership and taking ownership to produce exceptional results.
You build trust quickly and lead by influence with the ability to translate to varied audiences.
You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.
You are creative and resilient always looking for new ways to approach problems and drive business performance.
You enjoy the learning journey and like working with your manager and partners to continue to add to your tool box.
Leading cross-functional teams
Master's degree in business, marketing and sales, healthcare, or related area.
Sales

Responsibilities

Managing strategic accounts: Serve as a strategic consultant/account manager accountable for driving business growth across a portfolio of strategic sellers. Develop strategies with sellers to expand selection, improve offer quality and drive operational improvements across their business.
Overseeing business performance: Lead annual and quarterly business planning and performance tracking for strategic sellers. Conduct deep dive analysis on issues effecting seller business performance and implement corrective actions. Drive performance against P;L levers including gross merchandise value (GMV) and contribution profit.
Being a trusted advisor: Develop strong and trusting relationships with partners. Serve as the account quarterback working across the organization to solve issues, address pain points and implement growth initiatives. Employ a one team approach to accomplish the goals of the business and drive negotiations from a win-win perspective that establishes credibility and trust with our partners and delivers consistently improved performance.
Optimizing offer quality: Work directly with sellers to optimize their listings including PDP content, ratings and reviews, ship speed and price competitiveness to maximize search optimization and discoverability across the platform.
Driving adoption of seller services: Teach sellers how to be more successful across the Walmart platform and maximize awareness and adoption of seller growth initiatives including Walmart Fulfilment Services (WFS), Walmart Connect, and more.
Developing strategic marketing plans: Develop seller marketing plans - including events, site placements and promotions - that drive incremental traffic and GMV.
Working cross-functionally: Collaborate with Product Management, Strategy, Operations, Site and Marketing to deliver best-in-class customer and seller experiences.
Autonomous Work: Will be responsible for management of the above and action with limited manager oversight.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off (PTO) including sick leave
Parental leave
Family care leave
Bereavement
Jury duty
Voting time off
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for programs from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)