Manager - Specialty Coffee - Streets at Southpoint

Nordstrom•Durham, NC
•$48,000 - $77,000

About The Position

As the manager of a unit, you’ll serve as a coach, mentor, customer experience leader, and business driver. You’ll complete a comprehensive Manager in Training program covering how to run a successful unit, then lead the team and support the unit’s operational and business success. The role requires a passion for exceptional customer service, knowledge of fresh beverages and quality food, and the ability to work a flexible schedule in a fast-paced environment. For the Specialty Coffee position, at least two years of coffee bar management experience is required.

Requirements

  • Knowledge of fresh beverages and quality food, with an interest in learning more.
  • Passion for delivering exceptional customer service.
  • Experience thriving in a fast-paced environment and willingness to work a flexible schedule.
  • A food handler’s card where required by local and state regulations.
  • Solid communication skills and basic accounting skills.
  • At least two years of coffee bar management experience for the Specialty Coffee position.

Responsibilities

  • Complete a comprehensive Manager in Training program covering the operation of a successful unit.
  • Hire, train, manage, and motivate a crew to consistently deliver excellent customer service.
  • Keep customers happy, implement the store strategy, comply with company procedures, and maintain productivity while controlling costs.

Benefits

  • Medical, vision, and dental benefits
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability insurance
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Possible performance-based incentives or bonuses
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