About The Position

The Manager of a Specialty Coffee unit is responsible for helping run a successful operation and serving as a coach, mentor, customer experience leader, and business driver. The role includes completing a comprehensive Manager in Training program covering unit operations, hiring and developing a team, and supporting customer satisfaction and business performance. The manager implements store strategy, follows company procedures, and helps maintain productivity while controlling costs.

Requirements

  • Knowledge of fresh beverages and quality food, with an interest in learning more.
  • Passion for delivering exceptional customer service.
  • Experience thriving in a fast-paced environment and embracing a flexible schedule.
  • A food handler’s card where required by local and state regulations.
  • Solid communication skills and basic accounting skills.
  • At least 2 years of coffee bar management experience.

Responsibilities

  • Complete a comprehensive Manager in Training program covering the operation of a successful unit.
  • Hire, train, manage, and motivate employees to consistently deliver excellent customer service.
  • Support customer satisfaction and unit success.
  • Implement store strategy and comply with company procedures.
  • Maintain productivity and help control costs.

Benefits

  • Medical and vision insurance
  • Dental insurance
  • Retirement benefits
  • Paid time away
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • EAP resources
  • Potential eligibility for performance-based incentives or bonuses
  • PTO accruals
  • Holidays
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