Manager Specialty Coffee Cherry Creek- Denver, CO

Nordstrom•Denver, CO
•$48,000 - $77,000

About The Position

The Manager of a Nordstrom Specialty Coffee unit serves as a coach, mentor, customer-experience leader, and business driver. The role begins with a comprehensive Manager in Training program covering the operations of a successful unit. The manager hires, trains, manages, and motivates a crew to deliver excellent customer service while supporting unit performance, implementing store strategy, following company procedures, and maintaining productivity and cost control.

Requirements

  • Knowledge of fresh beverages and quality food, with an interest in learning more.
  • Passion for delivering exceptional customer service.
  • Ability to thrive in a fast-paced environment and work a flexible schedule.
  • Food handler’s card where required by local and state regulations.
  • Solid communication skills and basic accounting skills.
  • At least 2 years of specialty coffee bar management experience.

Responsibilities

  • Complete a comprehensive Manager in Training program covering the operation of a successful unit.
  • Hire, train, manage, and motivate crew members to consistently provide excellent customer service.
  • Support unit success by keeping customers satisfied, implementing store strategy, complying with company procedures, and managing productivity and costs.

Benefits

  • Medical, vision, and dental insurance
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life insurance and disability insurance
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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