Manager, Special Projects

ET GLOBAL America • Suwanee, GA

8h

About The Position

ET Global is seeking a highly organized, proactive, and results-driven Manager of Special Projects to lead and coordinate strategic initiatives, complex projects, and cross-functional operational activities. This role supports business growth, improves operational efficiency, and ensures successful execution of high-priority projects across the organization.

The Manager will coordinate projects from concept through completion, working with teams across Operations, Production, Creative, Account Management, Procurement, and Finance. The position partners with operational and executive leadership, manages project plans and budgets, supports process improvements, and communicates project progress, risks, and outcomes. The ideal candidate has a background in project management, operations, and process improvement, preferably in the trade show, exhibit, experiential marketing, event production, or related industries.

Requirements

• Bachelor's degree in Business Administration, Project Management, Operations Management, or a related field, or equivalent professional experience preferred.
• At least 5 years of experience in project management, operations, or managing complex cross-functional initiatives.
• Demonstrated ability to manage multiple projects simultaneously while meeting deadlines.
• Strong organizational, planning, and problem-solving skills.
• Experience managing budgets, schedules, resources, and project deliverables.
• Excellent written and verbal communication skills.
• Ability to work effectively with employees and leadership at all organizational levels.
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, Outlook, and Teams.
• Strong attention to detail and ability to work independently in a fast-paced environment.

Nice To Haves

• Experience in the trade show, exhibit production, experiential marketing, event management, manufacturing, or construction industries.
• Familiarity with exhibit fabrication, production workflows, installation, and dismantle operations.
• Experience supporting business transformation, facility relocations, or operational improvement initiatives.
• Knowledge of project management software and reporting tools.
• PMP certification or other relevant project management credentials.

Responsibilities

• Lead and manage special projects and strategic initiatives assigned by senior leadership.
• Develop project plans covering timelines, deliverables, budgets, resources, and milestones.
• Coordinate projects involving multiple departments, including Operations, Production, Creative, Account Management, Procurement, and Finance.
• Monitor project progress, identify potential obstacles, and implement solutions to support successful completion.
• Manage competing priorities and adjust project plans as business needs evolve.
• Provide leadership with regular updates on project status, risks, timelines, and outcomes.
• Ensure projects are delivered on time, within budget, and aligned with organizational objectives.
• Partner with operational leadership to identify opportunities to improve workflows, productivity, and business performance.
• Evaluate processes and recommend ways to streamline operations and reduce inefficiencies.
• Support implementation of systems, technologies, and operational procedures.
• Develop and maintain project documentation, standard operating procedures, and reporting tools.
• Assist with resource planning, capacity management, and coordination of operational priorities.
• Support organizational changes, facility initiatives, and business expansion projects as needed.
• Coordinate special projects involving multiple departments and stakeholders.
• Work with Project Managers, Key Account Managers, Production, Warehouse, Creative, and other internal teams to ensure alignment.
• Facilitate project meetings, establish action items, and ensure accountability for deliverables.
• Collaborate with leadership to prioritize initiatives according to business needs and available resources.
• Build working relationships with internal teams, external vendors, and business partners.
• Communicate project changes, potential challenges, and recommended solutions.
• Develop and monitor project budgets, schedules, and resource requirements.
• Track project expenditures and identify opportunities for cost savings.
• Coordinate with Finance, Procurement, and Operations to ensure appropriate allocation of resources.
• Support vendor selection, negotiations, and coordination when applicable.
• Monitor project performance against financial and operational objectives.
• Partner with executive leadership on high-priority projects supporting company growth and operational excellence.
• Assist with planning and execution of new business initiatives, facility improvements, and organizational projects.
• Conduct research, analyze data, and prepare recommendations to support business decisions.
• Develop presentations, reports, and project summaries for leadership review.
• Take ownership of special assignments requiring independent judgment, problem-solving, and follow-through.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager