Manager, Social Strategy

DXA Circa•Chicago, IL

3d•Onsite

About The Position

Weber Shandwick is seeking a Manager, Social Strategy to join their team in Chicago. This role involves working at the cutting edge of the new media landscape, focusing on social media trends, content creation, and stakeholder engagement. The position is client-facing and requires collaboration with both senior and junior staff across various teams to provide digital counsel and manage daily tasks. The ideal candidate is passionate about social media, understands its role in an integrated media approach, and is eager to translate data-driven insights into client strategies. This is an opportunity to work with leading brands, drive business forward, and gain experience in a large agency setting.

Requirements

4-5 years in digital communications and marketing positions in roles focused on social media
Experience supporting large clients or organizations driving innovative social media programs
Deep expertise in social media, including content formats, available ad targeting and analytics capabilities
Experience working closely with several types of teams such as creative, strategy, media planning and PR
Familiarity and comfort working with senior-level stakeholders and clients
A keen passion for tracking social media and influencer trends and leveraging them to solve client challenges across a range of industries
Knowledge of and interest in social media listening programs and the ability to transform findings into actionable insights for clients
Ability to manage multiple projects at various stages simultaneously
Ability to work in a fast-paced, highly collaborative, multi-disciplinary team
Resilient mindset, deep curiosity and a healthy sense of humor

Nice To Haves

Familiarity with a wide range of social media platforms including but not limited to: LinkedIn, Instagram, X/Twitter, Facebook, TikTok, YouTube, etc. and the available content formats for each and an understanding of social platforms’ native analytics offerings.
Familiarity with Google Analytics and a wide range of community management, social listening and social media management tools such as Talkwalker, Brandwatch, Sprout Social, Sprinklr, Khoros, Hootsuite or similar tools and an appetite to learn more.
Superb research skills with the ability to conduct desk research independently and quickly learn new research tools to inform client and internal briefs
Top notch written skills, able to write engaging short form social content with a bonus if you have experience writing longer form content
A strong comfort level with Microsoft Excel and Microsoft PowerPoint
A clear communicator and persuasive presenter both virtually and IRL
Ability to think strategically about the development of social media programs and how to use social platforms effectively
Demonstrated success translating client needs into workable plans/projects
Strong organizational, time management and project management skills
Ability and desire to quickly learn new systems and tools
Self-motivated, entrepreneurial and endlessly curious

Responsibilities

Lead the development and implementation of social media campaigns integrating into larger paid, owned and earned programs
Educate clients and colleagues about emerging trends, platforms and best practices
Implement digital engagement campaigns for top-tier clients
Serve as a platform strategist lead for multiple clients and internal functions
Oversee client’s social media channels including editorial planning, content development, paid media, social listening, social media monitoring and content performance analytics and ongoing social strategy
Inform the development of effective digital and social media creative and editorial assets to resonate with priority audiences and ensure social channels are being used in high-value ways
Serve as a key client contact in the management of digital campaigns, providing both reliable project management and strategic counsel as needed
Collaborate with senior internal agency staff to develop strategy and ensure client deliverables are being met
Support new business development efforts in pitch development and presentations