Manager, SMS Standards and Procedures

Metropolitan Transportation Authority•Brooklyn, NY

17h•Onsite

About The Position

The Manager, SMS Standards and Procedures is responsible for developing and managing the Scheduled Maintenance System (SMS) program for all revenue car fleets. The manager leads engineering staff in creating long-range SMS and component plans for 12 revenue car fleets, establishing Bills of Materials based on equipment replacement cycles and maintenance and overhaul shop findings. The role works directly with user groups, Procurement, Production Planning, engineering teams, and NYCT senior management, and addresses obsolescence while balancing budget and schedule constraints. The position also oversees SMS plans and schedules, component teardown and analysis, prototype installation and testing, maintenance documentation, and technical deliverables for the Division of Car Equipment. It supports new railcar procurement and repair, upgrade, and maintenance contracts, and manages staff, contractors, suppliers, documentation systems, and related operational and administrative responsibilities.

Requirements

Bachelor’s degree in Arts/Sciences (BA/BS) from an accredited college in Engineering, or an equivalent combination of education and experience from an accredited college may be considered in lieu of a degree.
Seven years of professional experience.
Three years of managerial or supervisory experience.

Nice To Haves

Knowledge of NYCT rules and regulations and NYCT railcar operations.
Experience in the rapid transit industry and in-depth knowledge of the NYCT SMS Program, including development of SMS work scopes and long-range plans.
Experience developing Bills of Materials, Overhaul Process Manuals, and Work Manuals for the NYCT subject fleet.
Project management experience, with strong independent judgment and decision-making ability.
Proficiency in Adobe InDesign.
Effective verbal, written, and presentation skills.
Ability to work effectively independently and in team-based environments.
Strong multitasking and organizational skills.

Responsibilities

Develop and manage the long-range Scheduled Maintenance System (SMS) program for all revenue car fleets, coordinating with maintenance, overhaul, procurement, production planning, and engineering stakeholders.
Establish and maintain SMS plans, schedules, and program requirements to support overhaul activities for critical railcar systems and components.
Lead component teardown and analysis activities to identify maintenance needs, replacement requirements, upgrades, and material demands across revenue and non-revenue fleets.
Develop Bills of Materials, material forecasts, work scopes, and maintenance requirements to support SMS programs and budget objectives.
Evaluate and address component and system obsolescence by working with engineering, procurement, and technical support groups to identify replacement solutions.
Oversee prototype installations and testing of new equipment and components to validate safety, reliability, and performance requirements.
Direct the development, validation, implementation, and continuous improvement of Overhaul Process Manuals, maintenance procedures, and technical work instructions.
Manage engineering staff, shop personnel, vendors, and suppliers to ensure maintenance procedures support safe, efficient, and cost-effective operations.
Oversee Division of Car Equipment technical documentation, including record drawings, parts catalogs, work manuals, maintenance manuals, and system upgrade documentation.
Administer and maintain the eDocs system, ensuring documentation accuracy, compliance, accessibility, and records management standards.
Review, accept, and maintain Car History Books and other technical deliverables associated with new railcar procurement contracts.
Support new car procurement projects by reviewing technical manuals, participating in maintainability demonstrations, and ensuring compliance with Interactive Training Manual requirements.
Develop specifications and provide technical input for repair, upgrade, and maintenance contracts in coordination with Procurement and Production Planning.
Collaborate with internal and external stakeholders to improve fleet reliability, availability, maintainability, and long-term asset performance.
Perform additional managerial responsibilities, including contractor oversight, invoice review, policy compliance, issue escalation, and other assigned duties.