Manager: Ski & Ride School
About The Position
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Requirements
- Demonstrate our core values: Serve Others, Do Right, Drive Value, Do Good, Be Safe, Be Inclusive and Have Fun
- Exceptional organizational skills and ability to work under pressure
- Excellent communication skills
- Passion for skiing/snowboarding and coaching
- Proven leadership skills, planning ability and vision
- Proven financial understanding, record keeping and proven past positive financial results
- Problem solver, self-motivated/self-directed
- Snow School supervisory/management experience
- Previous experience in staff training and development
- Required to complete a satisfactory criminal record check
Nice To Haves
- Preferred CSIA, PSIC or CASI level 3
Responsibilities
- To meet all Snow School objectives
- To assess financial performance and adjust operations - daily, weekly and monthly as needed to exceed targets and goals
- To demonstrate knowledge of all Whistler/Blackcomb Snow School’s programs, lessons, special events, promotions, policies and procedures
- Provide training and leadership for supervisory staff in the following areas: fiscal responsibility, lesson quality, employee engagement and safety
- To create an environment and culture within the Snow School in which employee engagement is recognized to be crucial to the success of the school
- Develop Talent: Lead training sessions and provide personal and professional development for supervisors and staff
- To ensure all staff adopt a service excellence approach that consistently exceeds guest’s expectations and provides them with the finest mountain recreational experience
- Review and develop plans to constantly improve EEX scores
- To plan and develop facilities as required
- Operate under the “One School’ mantra of Whistler Blackcomb
- Responsible for Scheduling of set programs – Work closely with the Scheduling Team
- Demonstrate creativity and innovation when developing programs for the Snow School
Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- RSP Options (after 12 months or 2000 cumulative hours of service)
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
