Manager - Service Line Strategy & Operations

Baptist Health CarePensacola, FL

About The Position

The Manager - Service Line Strategy & Operations supports the development, growth, and operational performance of assigned service lines across the health system. The position is responsible for leading strategic and operational initiatives that improve access, patient experience, provider alignment, program growth, and financial performance. The role works collaboratively with physicians, administrative leaders, nursing, operations, finance, business development, and ancillary departments to identify opportunities for improved performance, implement solutions, and monitor results. The Manager serves as a cross-functional partner for service line development and is accountable for translating organizational priorities into actionable initiatives, measurable outcomes, and sustainable performance improvement. The role has direct management oversight and accountability for the radiation therapy department. Furthermore, this role has system-wide management responsibility of the Rural Health Transformation Program (RHTP) and its effective deployment across BHC entities. Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida. Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.

Requirements

  • Management oversight and accountability for the radiation therapy department.
  • System-wide management responsibility of the Rural Health Transformation Program (RHTP).

Responsibilities

  • Supports the development, growth, and operational performance of assigned service lines.
  • Leads strategic and operational initiatives to improve access, patient experience, provider alignment, program growth, and financial performance.
  • Collaborates with physicians, administrative leaders, nursing, operations, finance, business development, and ancillary departments to identify and implement performance improvement solutions.
  • Serves as a cross-functional partner for service line development.
  • Translates organizational priorities into actionable initiatives, measurable outcomes, and sustainable performance improvement.
  • Has direct management oversight and accountability for the radiation therapy department.
  • Has system-wide management responsibility of the Rural Health Transformation Program (RHTP) and its effective deployment across BHC entities.
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