Manager, Sales - Home/Intimates/Young World

Macy's • Sherman Oaks, CA

9d • Onsite

About The Position

The Manager, Sales oversees a multi-million-dollar component of the store business, often spanning multiple families of businesses and a large sales-professional team. This leader is responsible for developing colleagues and delivering an outstanding customer experience, while supporting sales results, merchandising standards, and timely fulfillment. Success depends on connecting with team members, understanding their motivations and goals, and leading with flexibility, agility, and strong business acumen.

Requirements

• Associate's degree.
• 3–5 years of direct experience.
• Effectively communicate and present information in one-on-one and small-group situations to customers and internal and external business partners at all levels.
• Ability to plan and execute strategies effectively.
• Ability to monitor and adjust workflow to achieve priorities.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
• Ability to walk, stand, communicate, reach, crouch, and climb ladders for periods of time.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
• Frequently lift or move up to 25 pounds.

Responsibilities

• Observe, coach, and model customer-centric selling behaviors.
• Champion the use of selling technology to support a seamless customer experience.
• Lead and educate colleagues in relationship selling, client-book development, and customer outreach to maximize business.
• Support total-store priorities and serve as an available, engaged leader.
• Lead and own merchandising execution, partnering with the Visual Merchandise Manager and Merchandise Manager on overall merchandising direction.
• Ensure required restocking, floor moves, and signing are completed.
• Oversee the fulfillment process daily and track metrics throughout the day to help ensure an optimum fill rate.
• Recruit, onboard, and develop direct reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree