Sales Supervisor: Shapermint (Intimates)

Leap • Torrance, CA

6d • $23 - $25 • Onsite

About The Position

Shapermint is seeking a passionate, results-driven Sales Supervisor for its boutique at Del Amo Fashion Center, powered by the Leap Platform. This hands-on retail leader works on the sales floor, develops team members, and creates exceptional customer experiences. As a member of the leadership team, the Sales Supervisor serves as Leader on Duty and partners with the Store Manager/General Manager to drive sales performance, lead daily operations, and deliver an elevated in-store experience. When the Store Manager is absent, the Sales Supervisor oversees the business, ensuring sales goals are achieved, brand standards are maintained, and customers receive exceptional service.

The role is hourly, with a stated pay range of $23–$25 per hour. Compensation depends on the candidate’s experience, skills, competencies, and qualifications. The position is bonus eligible.

Requirements

• 1–3 years of retail leadership or supervisory experience in boutique, specialty, premium, or customer-focused retail environments.
• Demonstrated ability to lead a team, coach selling behaviors, and drive sales results in a fast-paced environment.
• Strong customer-focused selling skills, including the ability to build relationships, provide product expertise, and create memorable experiences.
• Strong communication skills, including the ability to provide feedback, motivate others, and build positive team relationships.
• Strong organizational skills and attention to detail while managing multiple priorities.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Nice To Haves

• Experience with retail technology, including Shopify, Endear CRM, Slack, and Google Workspace.

Responsibilities

• Lead the team in achieving daily sales goals and key performance metrics through active coaching, floor leadership, and strong selling behaviors.
• Monitor business performance throughout the day, identify opportunities, and adjust priorities to maximize results.
• Reinforce product knowledge, storytelling, and personalized selling techniques.
• Create meaningful customer connections through authentic engagement, product expertise, and personalized service.
• Coach associates to deliver thoughtful recommendations and experiences that encourage customer loyalty and repeat business.
• Provide coaching, feedback, recognition, and ongoing support to develop a high-performing team.
• Partner with store leadership to onboard new team members, reinforce training, and foster accountability and collaboration.
• Serve as Leader on Duty by overseeing daily store execution and ensuring the team is prepared to deliver an exceptional customer experience.
• Execute brand standards for visual merchandising, inventory management, shipment processing, and daily operations while maintaining compliance with company policies.
• Support store events, activations, new store openings, and market initiatives as needed.

Benefits

• Bonus eligibility.
• Medical, dental, and vision benefits for employees averaging 32 or more hours per week.
• AllOne Health Employee Assistance Program.
• 401(k).
• Accrued paid time off: full-time hourly employees can accrue up to two weeks (80 hours) annually, subject to restricted dates during busy retail seasons and manager approval; part-time hourly employees accrue PTO in accordance with local laws.
• Employee discount and wardrobe allotment for participating Leap brands.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed